Representante del servicio de atención al cliente
Hace 6 días
Barranquilla Atlántico, ATL, Colombia
OneSource
Jornada completa
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BILINGUE BAQ
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Customer Experience Associate | Luxury Home Furnishings Brand
✨\
* 📍
Location:
Barranquilla, Colombia 🏢 Work Modality: 100% Onsite
- Celer (Cra 53 #76-115) 🕒 Employment Type: Full-Time | Indefinite-Term Contract 💰
Salary:
$3.000.000 COP + Transportation Allowance Are you passionate about delivering exceptional customer experiences? Join a world-renowned luxury home furnishings and interior design brand where every customer interaction matters. We are looking for a Customer Experience Associate who thrives in a fast-paced environment, loves helping people, and is committed to providing white-glove service that exceeds expectations. This is your opportunity to become a key ambassador for a prestigious brand while building meaningful customer relationships and growing your career in a dynamic, customer-centric environment. \
*
What You'll Do
\
*
• Deliver a premium, personalized customer experience across every interaction.
• Represent the brand with professionalism, empathy, and excellence.
• Welcome customers, identify their needs, and connect them with the right solutions.
• Build strong relationships through proactive communication and follow-up.
• Resolve customer concerns with sound judgment and a customer-first mindset.
• Collaborate with cross-functional teams to ensure seamless service delivery.
• Educate customers about our luxury products, services, and Interior Design offerings.
• Identify opportunities to connect customers with design professionals.
• Contribute innovative ideas to continuously improve customer satisfaction and operational excellence. \
* What We're Looking For \
*
• Previous experience in Customer Service, Hospitality, Retail, Luxury Sales, or similar customer-facing roles.
• Excellent verbal and written communication skills in English.
• Strong problem-solving and relationship-building abilities.
• Ability to multitask and work effectively in a fast-paced environment.
• Experience working with CRM platforms, customer service tools, and Microsoft Office applications.
• Positive attitude, professionalism, and passion for creating memorable customer experiences. \
* Schedule & Availability Requirements \
* 📅 This position requires full schedule flexibility. ✅ Availability to work Monday through Sunday ✅ 42 hours per week ✅ 2 days off per week ✅ Rotating shifts scheduled between 7:00 AM and 12:00 AM ✅ Candidates must be comfortable working varying schedules based on business needs ✅ 100% onsite position 🚀 Join a luxury brand committed to excellence and help create unforgettable experiences for customers every day.
* 📍
Location:
Barranquilla, Colombia 🏢 Work Modality: 100% Onsite
- Celer (Cra 53 #76-115) 🕒 Employment Type: Full-Time | Indefinite-Term Contract 💰
Salary:
$3.000.000 COP + Transportation Allowance Are you passionate about delivering exceptional customer experiences? Join a world-renowned luxury home furnishings and interior design brand where every customer interaction matters. We are looking for a Customer Experience Associate who thrives in a fast-paced environment, loves helping people, and is committed to providing white-glove service that exceeds expectations. This is your opportunity to become a key ambassador for a prestigious brand while building meaningful customer relationships and growing your career in a dynamic, customer-centric environment. \
*
What You'll Do
\
*
• Deliver a premium, personalized customer experience across every interaction.
• Represent the brand with professionalism, empathy, and excellence.
• Welcome customers, identify their needs, and connect them with the right solutions.
• Build strong relationships through proactive communication and follow-up.
• Resolve customer concerns with sound judgment and a customer-first mindset.
• Collaborate with cross-functional teams to ensure seamless service delivery.
• Educate customers about our luxury products, services, and Interior Design offerings.
• Identify opportunities to connect customers with design professionals.
• Contribute innovative ideas to continuously improve customer satisfaction and operational excellence. \
* What We're Looking For \
*
• Previous experience in Customer Service, Hospitality, Retail, Luxury Sales, or similar customer-facing roles.
• Excellent verbal and written communication skills in English.
• Strong problem-solving and relationship-building abilities.
• Ability to multitask and work effectively in a fast-paced environment.
• Experience working with CRM platforms, customer service tools, and Microsoft Office applications.
• Positive attitude, professionalism, and passion for creating memorable customer experiences. \
* Schedule & Availability Requirements \
* 📅 This position requires full schedule flexibility. ✅ Availability to work Monday through Sunday ✅ 42 hours per week ✅ 2 days off per week ✅ Rotating shifts scheduled between 7:00 AM and 12:00 AM ✅ Candidates must be comfortable working varying schedules based on business needs ✅ 100% onsite position 🚀 Join a luxury brand committed to excellence and help create unforgettable experiences for customers every day.