Fully Remote Bilingual Personal Injury Case Manager
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Key Responsibilities
Client and Caseload Management
• Manage a high-volume personal injury caseload.
• Conduct introductory and regular status calls with clients.
• Maintain consistent communication throughout the life of each case.
• Monitor medical treatment and help prevent gaps in care.
• Coordinate treatment and medical referrals when necessary.
• Keep clients informed about case progress and next steps.
• Identify potential problems early and escalate them appropriately.
• Deliver responsive, professional client service. Medical Records and Case Development
• Request, track, and organize medical records and bills.
• Maintain accurate provider and balance information.
• Coordinate with medical providers and monitor client treatment.
• Identify missing documentation and follow up to complete case files.
• Organize records for case evaluation and demand preparation.
• Ensure cases progress toward the appropriate next stage. Demands and Resolution
• Compile medical records, bills, supporting documents, and case information.
• Prepare or assist with demand packages under attorney supervision.
• Draft case-related correspondence.
• Assist with settlement documentation and disbursements.
• Communicate case developments to attorneys and paralegals.
• Maintain accurate case notes and documentation.
What We Offer
• Paid vacation and sick days
• Eligibility for bonus programs
• Salary commensurate with experience Required Qualifications
• Experience with U.
S. personal injury law.
• Some experience handling property damage claims.
• Full bilingual proficiency in English and Spanish. Preferred Qualifications
• Experience working with U.
S. law firms.
• Experience using Filevine. General Requirements
• Knowledge of the Microsoft Office suite.
• Strong communication and active listening skills.
• Ability to collect data accurately and learn quickly.
• Ability to prioritize tasks, manage time efficiently, and follow established processes.
• Your own PC or laptop with reliable internet access; a wired connection to your modem is recommended.
• A noise-canceling headset and a quiet workspace.
• Availability to work remotely and responsibility for your applicable local taxes.
How to Apply
👉 Please submit your resume and fill out our application through our website at https://www.ddlawtampa.com/about-us/employment-application/
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