Bilingual Sales Agent
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About the Role
We are looking for a Sales Agent to manage booking inquiries, assist prospective guests, and convert leads into confirmed reservations for a furnished rental business specializing in short-term and monthly stays. Responsibilities
• Handle booking inquiries through messaging platforms, email, and phone calls.
• Write clear, professional, and well-structured messages and emails to guests.
• Follow up with prospective guests and convert inquiries into confirmed reservations.
• Assist guests with property details, pricing, availability, and booking requests.
• Manage multiple conversations while ensuring timely and professional communication.
• Maintain accurate guest information and reservation records in CRM or property management systems. Qualifications
• Must have at least 2 years of experience working with U.
S.-based clients.
• Must have at least 2 years of experience in short-term rentals, hospitality, or property management.
• Excellent written and verbal English communication skills, including strong grammar and spelling.
• Experience handling customer inquiries through messaging platforms, email, and phone calls.
• Ability to write clear, professional, and well-structured messages and emails.
• Strong customer service, sales, and follow-up skills, with the ability to convert inquiries into confirmed reservations.
• Excellent attention to detail and organizational skills, with the ability to manage multiple conversations simultaneously.
• Familiarity with Airbnb, Booking.com, Vrbo, HubSpot, or similar CRM and property management systems is a plus.
• Proactive, reliable, and customer-oriented.
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