Service Sales Support
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• Prepare and manage quotations based on customer needs.
• Handle customer inquiries.
• Manage purchase orders.
• Record daily activities in the Customer Relationship Management (CRM) system.
• Interact with internal and external customers.
• Actively follow up on open quotations, orders, warranties, and provide support with invoicing and accounts receivable.
• Meet the assigned budget targets.
Your Profile
/ Qualifications
• Bachelor’s degree, preferably in an engineering discipline (electronic, mechanical, etc.)
• 3 to 5 years of experience in after-sales or service departments.
• Proficiency in ERP systems.
• Proficiency in Microsoft Excel.
• Advanced knowledge of SAP.
• Required languages: English B1+.
• Strong concentration, attention to detail, and active listening skills.
• Excellent communicator, written and verbal, able to work with individuals (internal and external) across a wide range of levels, functions, brands and cultures.
• Customer-focused mindset, with the ability to understand and prioritize customer needs while building strong, respectful relationships with customers and internal stakeholders.
• Ability to process information efficiently and accurately, effectively carrying out assigned tasks while demonstrating commitment and accountability for results.
• Ability to organize, prioritize, and manage time effectively.
• The ability to gain high levels of trust from customers and to predict customer and competitor actions.
• Collaborative and objective approach, openness to different perspectives, and a positive attitude. Ability to prioritize team success, foster group commitment, and contribute actively to achieving shared goals and objectives. What will you find being part of GEA?
• Exciting professional challenges with ample opportunities for development and training in a global operating environment.
• A work culture that promotes the spirit of innovation where our engineers create, develop and implement world-class solutions.
• We believe in delivering a true work experience in an equal opportunity environment that values difference and diversity.
• Market competitive salary and benefits complemented by flexible and autonomous work arrangements.
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