Client Services
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S. company formation and tax compliance, we are looking for a Client Services & Operations Assistant to join our team in Bogotá. In this role, you’ll be a key pillar bridging administrative operations and client experience, supporting both our sales pipeline and our native English-speaking clientele. What Will Your Mission Be?
• Client Relationship & Follow-up: Maintain clear, empathetic, and professional communication with native English-speaking clients and prospective leads.
• Administrative & CRM Management: Keep client records, interactive tasks, and CRM workflows accurate and updated.
• Document & Data Control: Organize client documentation, process internal tasks, and assist with payment verification and registration.
• Process Optimization: Manage appointments, coordinate outreach activities, and propose continuous improvements for daily administrative and customer operations.
• Cross-functional Collaboration: Work closely with our Sales, Administrative, and Operations teams to ensure an outstanding end-to-end customer journey. What Are We Looking For?
• English Proficiency: B2+ to C1 (fluent written and spoken skills to interact confidently with native English speakers).
• Attention to Detail: High accuracy in managing data, client files, and administrative tasks.
• Proactive & Adaptive Mindset: Self-motivated, proactive in problem-solving, and comfortable adapting to changing priorities.
• Collaborative Spirit: A true team player who enjoys working towards shared organizational goals.
• Tech-Savvy: Familiarity with CRM platforms, Microsoft Office, and digital management tools.
• Background: Experience in administrative support, business support, operations, or corporate client service roles. Position Details & Benefits
•
Salary:
USD / month.
•
Location:
Bogotá, Colombia (Hybrid model).
• Monday to Thursday: 8:00 a.m. – 5:30 p.m.
• Friday: 8:00 a.m. – 3:00 p.m. (Enjoy your early Friday afternoon)
• Contract: Full-time, Permanent.
• Ready to Make Every Experience Count?If you're looking for a dynamic, professional environment where your administrative skills and customer focus truly make a difference, we’d love to meet you Apply now or send your resume/CV in English to: hr.talent@prodezk.com
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