Lead Software Engineer

We’re Hiring: Lead Software Engineer Are you a senior technology leader passionate about enterprise architecture, cloud solutions, and building scalable software platforms? We’re looking for a Lead Software Engineer to provide technical direction across engineering teams, drive architecture and technology strategy, and lead complex initiatives that impact multiple services, domains, and products. What You’ll Do: Enterprise Architecture & Strategy
• Partner with architects and leadership to define architectural direction and design scalable, modern enterprise applications.
• Contribute to the organization’s technology roadmap by identifying emerging business and technical needs and recommending new technologies or architecture improvements. Technical Leadership
• Lead cross-team technical initiatives, including multi-team projects and platform-level enhancements spanning multiple services, domains, or products.
• Define and govern engineering standards across teams, including coding, testing, deployment, and documentation practices.
• Mentor senior engineers and technical leaders, promoting knowledge sharing, technical depth, accountability, and career growth. DevOps, Cloud & Resilience
• Guide cloud and deployment strategies, including infrastructure architecture, security, and automation using AWS and Azure DevOps.
• Design and enforce standards for high availability, disaster recovery, observability, and incident response readiness.
• Drive robust deployment pipelines, release strategies, and developer workflows. Stakeholder Alignment & Strategic Communication
• Partner with Product, Security, Infrastructure, and Engineering teams to translate strategic business needs into scalable architectural solutions.
• Communicate architectural trade-offs, technical risks, and recommendations to senior leadership.
• Help shape engineering priorities and facilitate alignment across technical and business stakeholders. What We’re Looking For:
• 8–10+ years of experience in relevant IT/software engineering roles.
• Strong experience providing technical leadership across multiple engineering teams or complex enterprise environments. Enterprise-Level Technical Expertise
• Deep knowledge of enterprise systems architecture, microservices, APIs, and event-driven architecture patterns.
• Advanced full-stack development expertise, including React.js, .
NET/C#, and application development across web and Windows platforms.
• Strong database expertise in data modeling, indexing, partitioning, and performance tuning using SQL Server and/or PostgreSQL. Cloud & Infrastructure
• Advanced knowledge of AWS Cloud Architecture, including ECS, Lambda, S3, CloudWatch, IAM policies, and cloud cost optimization.
• Proven experience designing robust CI/CD pipelines, deployment strategies, release processes, and developer workflows using Azure DevOps or equivalent tools. Engineering Governance, Security & Compliance
• Ability to define and enforce enterprise-wide coding, testing, and operational standards.
• Experience designing systems with security, data privacy, compliance, and auditability in mind. Leadership & Strategy
• Proven ability to lead architecture reviews, establish technical direction, influence across teams, and resolve competing priorities.
• Experience mentoring and coaching senior engineers and technical leads.
• Strong strategic communication skills, with the ability to present complex technical concepts to executive audiences and facilitate cross-functional alignment. Nice to Have:
• AI-Assisted Development: Professional experience using AI coding tools such as GitHub Copilot, Codex, Claude Code, or Cursor, or familiarity with spec-driven development practices.
• Domain

Experience:
Background in BPO, contact center technology, HR/workforce systems, or other high-volume operational platforms.
• Certifications: AWS Solutions Architect – Associate or Professional, or equivalent cloud certifications. Education
• Bachelor’s Degree or equivalent required.
• Degree in Computer Science, Information Systems, or a computer-related discipline required. If you’re ready to influence enterprise technology strategy, lead complex engineering initiatives, and help shape the future of scalable software platforms, we’d love to hear from you