Team Leader Senior
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Location:
GSC BOG
Key Responsibilities
• Actively lead the team of AFR Managers in charge, looking for operational excellence through respect and results.
• Measure and control the performance of the program and resources according to the objectives defined during the implementation phase.
• Control the processes within the quality standards and guarantee the compliance with administrative rules.
• Actively participate and maintain an excellent relationship with process owners/ business partners.
• Provide timely feedback for the team in charge.
• Define the processes, KPI (SMART), roles within the programs and find opportunities for improvement according to the needs of the client with the support of OpEx & Transition Manager.
• Analyze and present the capacity utilization of the programs in charge.
• GSConnect usage and accuracy of the information. Skills /
Requirements:
• Professionals in Industrial Engineering, Business Administration, International Business or similar occupations.
• Min 4 years of work experience
• Min 2 Years of experience leading teams.
• Previous experience in project management (Desirable), active leadership, and teamwork.
• High level of English (dialogue, writing, listening).
• High level of Portuguese (Desirable)
• Advanced level of MS Excel and other MS Office tools.
• Teamwork and autonomy
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