Human Resources Manager

About Carepod Carepod is a premium home wellness brand originally designed in Korea, known for thoughtfully designed humidifiers and a strong focus on product quality and customer experience. As we continue to grow across the U.
S. and internationally, we are looking for an experienced HR Manager to lead our HR function and drive strategic initiatives that support our people, teams, and business operations. Role Overview The HR Manager will own Carepod's HR function while leading strategic initiatives across multiple departments. This role combines hands-on HR management with broader business planning, partnering directly with leadership to improve organizational effectiveness, strengthen management practices, and implement solutions that support company growth. The ideal candidate can independently manage HR responsibilities, lead cross-functional projects, and translate business needs into practical, sustainable improvements.

Key Responsibilities
HR Operations & Employee Lifecycle
• Own employee lifecycle processes, including onboarding, off-boarding, employee documentation, PTO management, and benefits administration.
• Develop and maintain HR policies, handbooks, and guidelines, ensuring consistent application across the organization.
• Own HR processes and documentation to maintain compliance with applicable employment requirements.
• Coordinate with external legal counsel, EOR providers, and other vendors on employment-related matters when needed. Performance & Employee Development
• Own the quarterly performance review process, including goal setting, evaluations, feedback, and development planning.
• Coach managers through performance issues, difficult conversations, conflict resolution, and employee development.
• Lead leadership development and learning initiatives that strengthen management capabilities and encourage continuous learning.
• Establish clear career paths, role expectations, and development frameworks to support employee growth. Employee Engagement & Communications
• Own employee check-ins, engagement initiatives, and retention efforts, using employee feedback to identify and address concerns.
• Lead internal communications through platforms such as Notion and Slack, ensuring company updates and important information are communicated effectively.
• Develop initiatives that strengthen company culture, employee connection, and the overall employee experience. Compensation Management
• Own annual compensation reviews, salary benchmarking, salary structures, and internal equity assessments.
• Partner with leadership on compensation adjustments, promotions, and related decisions.
• Manage employee benefits administration and coordinate with providers to ensure employees receive appropriate support. People Strategy & Organizational Planning
• Lead workforce planning and advise leadership on organizational structure, role design, staffing needs, and resource allocation.
• Identify organizational challenges and recommend People initiatives aligned with company priorities.
• Prepare monthly HQ reports and other relevant People reports to inform leadership decisions.
• Own the development and improvement of company meeting structures and communication rhythms to strengthen coordination and accountability. Cross-Functional Strategic Initiatives
• Lead strategic projects across departments, working with leadership and stakeholders to define objectives, develop solutions, and drive implementation.
• Identify operational gaps and opportunities for improvement across the business, translating findings into actionable recommendations.
• Manage project execution and follow-through, ensuring initiatives remain aligned with business priorities and deliver their intended outcomes.
• Evaluate the effectiveness of implemented initiatives and recommend adjustments where needed. Talent & Recruitment Management
• Own and oversee the full recruitment function, ensuring hiring priorities align with business needs and workforce plans.
• Manage and guide 1–2 internal recruiters, providing direction, monitoring performance, and ensuring hiring processes move forward efficiently.
• Oversee all open positions, partnering with hiring managers to define requirements, candidate profiles, and recruitment strategies.
• Manage external staffing and recruitment agencies, ensuring effective coordination, candidate quality, and timely delivery.
• Continuously improve recruitment processes, workflows, and reporting to drive hiring efficiency and quality. Required Skills & Experience
• 4+ years of progressive HR experience, including HRBP, People Partner, HR Manager, or similar roles
• Experience owning strategic HR initiatives while operating in a growing or fast-moving organization
• Strong employee relations and manager coaching experience
• Hands-on experience with performance management and organizational development
• Experience with compensation, career development, and organizational design
• Strong understanding of HR policies and employment practices
• Experience supporting distributed, remote, or international teams
• Strong judgment and ability to handle confidential and sensitive employee matters
• Excellent communication and stakeholder management skills
• Comfortable partnering directly with senior leadership What Makes You Exceptional
• You can move comfortably between strategy and HR Operations
• You are a strong coach and trusted partner to managers
• You know how to build structure without creating unnecessary bureaucracy
• You can identify the root cause of People challenges and translate them into practical solutions
• You bring strong judgment to sensitive employee and organizational decisions
• You think about both the employee experience and business needs
• You enjoy building People programs in an organization that is still evolving Why This Role Matters As Carepod grows, our People function needs to evolve beyond day-to-day HR operations into a stronger strategic partner to managers and leadership. The HR Manager will provide that leadership by strengthening performance, management practices, employee relations, organizational development, compensation, policies, and the overall employee experience.