Benefits Associate

Hace 20 horas

Bogotá, Colombia Solvo S Media jornada

Schedule: Monday to Friday, 9:00 AM – 6:00 PM

Location: On site - Bogota

Key Responsibilities

  • Process employee enrollments, updates, and changes in the Prism system.
  • Submit and track retirement contributions, ensuring successful payment processing.
  • Manage retirement plans and loans, including setups, modifications, terminations, and corrections.
  • Investigate and resolve discrepancies with clients and vendors.
  • Maintain accurate payment and retirement records.
  • Respond to client inquiries through email, cases, and internal platforms.
  • Support special projects and provide coverage during team absences.
  • Perform additional administrative tasks as assigned by leadership.

Qualifications

  • English B2+

Preferred Education & Experience

  • Technical studies in Human Resources, Business Administration, Accounting, or related fields.
  • 6 months of experience in benefits administration, customer service, administrative support, or HR operations.


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