Track & Trace Representative

Hace 9 horas

Bogota, Colombia Zelh Trabajo remoto Jornada completa

Job description

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy

At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.  


Responsibilities:

  • Daily communication with drivers and customers

  • Notifying appropriate parties of any issues

  • Inputting updates into the system

  • Answering incoming calls from clients

  • Scheduling appointments

  • Maintaining current knowledge of market trends in the transportation marketplace

  • Other duties as required by business needs or as assigned


Working conditions:

  • Work schedule:

    Monday–Friday, 5:00 a.m.–2:00 p.m. EST

  • Competitive Salary in USD

  • Remote mode of work

  • 10+ business days of paid time off

  • Team building and corporate events

  • Equipment provided

  • A supportive team

Job requirements

  • Upper-Intermediate (B2) English level is A MUST

  • Ability to work in a high-stress/paced environment

  • Outstanding organizational and coordination abilities

  • Excellent communication and interpersonal skills

  • Experience in Customer Support will be appreciated

  • PC proficient (Microsoft Office preferred)

  • Excellent problem-solving abilities

All done

Your application has been successfully submitted

You've already applied for this job

Thank you for your interest - we've already received your application, so this new submission can't be accepted. Your previous application is on file.

If you need assistance or believe this is an error, please email us at apply@zelh.recruitee-email.com