Customer service

Hace 1 día

Barranquill, Colombia Solvo S Media jornada

🧩 About the Role

We’re looking for a Customer Service Representative (CSR) with excellent communication skills and a passion for helping others. In this role, you’ll handle inbound calls and emails, providing support and resolving inquiries related to purchases and products. Your goal will be to ensure a positive customer experience in every interaction.

Location: Carrera 53 #76 - 115, Barranquilla, Atlántico, Colombia

Work Mode: On-site

Schedule: Monday to Sunday, availability from 7:00 AM to 11:00 PM (2 non-consecutive days off)

Hours: 40 hours/week

Compensation: Competitive salary + benefits

🎯 Key Responsibilities

  • Professionally handle inbound calls and emails
  • Provide accurate support and resolve customer inquiries
  • Maintain detailed records and follow up on open cases
  • Ensure customer satisfaction through effective communication
  • Collaborate with the team to meet service goals

✅ Requirements

  • 1+ year of experience in customer service
  • English proficiency
  • Strong communication and problem-solving skills
  • Ability to work independently and adapt to changing scenarios
  • Excellent organizational skills and attention to detail

🔒 Important

  • PCI-compliant environment: Use of mobile phones during shifts is not allowed

🚀 Why Join Us?

  • Be part of a dynamic and professional team
  • Grow your career in a stable and supportive environment
  • Receive ongoing training and development
  • Enjoy a competitive salary and performance-based benefits


📢 Apply now and help us deliver exceptional service experiences


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