Agente Bilingüe + 2 days OFF + training pago + 2,450,000 + Bonos

Location: On-site (CC titan plaza)

Join a customer service team supporting clients through voice, email, and chat channels. In this role, you will assist customers with their inquiries, provide timely solutions, follow up on requests, and deliver an outstanding service experience.

What you'll do:

• Handle customer requests through phone, email, and chat.
• Provide accurate information and timely solutions.
• Follow up on customer cases and pending requests.
• Manage and track questions, complaints, and claims.
• Ensure a positive customer experience in every interaction.

We offer:

✅ Base salary of COP 2,450,000 + COP 420,000 bonus

✅ 42-hour workweek

✅ 2 days off per week (Weekends off)

✅ Fully paid training

✅ Excellent work environment

✅ Growth opportunities

Requirements:

• 18+ years old
• Advanced English level (B2)
• High school diploma
• Strong communication and interpersonal skills
• Multitasking abilities
• Availability to work on-site
• Full-time availability

If you have a strong customer service mindset and advanced English skills, we'd love to hear from you 🚀