Client Solutions Associate

Share Knowledge, Empower the World

Arches is a global platform for expert knowledge, strategic solutions, and talent, with a particular strength in Asia. We connect people and insights to help organizations make better decisions and drive real impact. At Arches, titles don’t drive us, purpose does. We empower ambitious professionals to grow fast and work globally with the flexibility to thrive in their own way.

Since 2019, we’ve grown to become a global knowledge platform connecting 200,000+ experts across industries. With offices in 8 cities and a team of ambitious professionals from 15+ nationalities, we help the world’s top consulting firms, investors, and Fortune 500 companies make smarter decisions.

Backed by $6M+ funding and cutting-edge technology, we’re scaling faster than ever and there’s space for bold talent to grow with us.

Arches was certified as:

• Winner of the LinkedIn Impact Awards 2026
• Great Place to Work® Japan 2026
• One of Japan’s fastest-growing companies (KUSABI Award 2025)

Learn more about us: Arches on LinkedIn

Arches is a global knowledge platform that accelerates businesses by sharing the intangible assets of "knowledge and experience" from experts around the world. By connecting people and knowledge, we support better decision-making and the creation of true impact for companies. What drives Arches is purpose, not titles. We provide an environment where ambitious individuals can grow globally in their own style.
Since our founding in 2019, we have evolved into a global knowledge platform connecting more than 200,000 experts across industries. With offices in 8 cities and a team of members from more than 15 nationalities, we support the decision-making of world-class consulting firms, investors, and Fortune 500 companies. With
more than $6 million in funding and cutting-edge technology as our foundation, we are growing at an unprecedented pace. Here you will find a field where talented individuals who are not afraid of challenges can grow together.

• LinkedIn Impact Awards 2026
• Great Place to Work® Japan 2026: Selected as a "Company with a Great Work Environment".
• KUSABI Award 2025 Winner — Received the "Business Growth Award"

ROLE OVERVIEW

As a Client Solutions Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project.

WHAT YOU'LL DO

Project Understanding and Ideal Expert Profile Identification

• Gain a thorough understanding of client project needs based on main topics and client characteristics.
• Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.

Recruiting Expert Candidates (Main Focus)

• Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
• Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
• Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
• Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.

WHAT YOU'LL NEED

• Fluent English and Spanish (written and spoken).
• Strong communication skills - you'll be talking with senior professionals daily.
• Good attention to detail - getting the right expert match is crucial.
• Bachelor's degree.
• 0-2 years of work experience.
• Comfortable working with US clients (early morning meetings may be required).
• Experience with LinkedIn and basic research tools.

WHY JOIN US?

• Be part of our growth story - help build our Americas hub from the ground up.
• Work with prestigious clients and learn about different industries.
• Clear path to advance your career as we expand.
• Competitive salary and benefits.
• Regular training and support from our experienced global team.
• International work environment.

BENEFITS

Compensation & Benefits

• Competitive Base Salary with performance reviews every 6 months.
• Uncapped Monthly Commissions – based on your individual performance.
• Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave.
• Self-learning Budget – up to $1000 per year.
• Permanent contract including EPS/Social Security.
• Provided laptops and workstations.

Career Growth

• Rapid Career Advancement – ​​Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
• Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.

Commitment

• Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.)
• Team Engagement Support – Up to $30 per quarter.

Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage