Associate Implementation Engineer

Job Title

Associate Implementation Engineer

Job Title: Associate Implementation Engineer

Position type: Permanent

Location: Bogota, Hybrid Model

Job family: Production & Operations

About Your Business Area/Department :

The AMER Implementation team is responsible for the delivery of Business Systems Solutions to different airports and seaports. The team works directly with the customers to deliver cutting edge technologies and applications.

Summary of the role:

This position is responsible for providing implementation-related services and support to the Amadeus Airport IT Americas OPS Implementation team. Will work with the global OPS team consisting of product delivery, project managers, and system engineers and will use their existing background of supporting and delivering to assist with the delivery of the full suite of OPS solutions and will interact with the Implementation team daily to determine project requirements, understand client issues (and enhancement requests), and provide support where needed.

In this role you'll:

• Discuss with relevant airport departments to define Business Processes/Rules to successfully implement Airport IT systems within a project scope
• Participate in system upgrades, enhancements both on customer premise and remotely
• Support pre-sales team with time estimates
• Provide post go-live support remotely for customers

About the ideal candidate:

• Bachelor's Degree (Information Technology, Computer Science, Business Administration w/ IT experience) or 2-3 years related experience and/or training, or equivalent combination
• Strong Communication Skills
• Ability to work independently or as part of a team
• Familiarity with SaaS, Microsoft Windows Server, basic scripting skills
• Accounting and/or contract knowledge preferred

Application process:

The application process takes no longer than 10 minutes

Create your candidate profile, upload your Resume/CV and apply today

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.