Deal Desk Specialist

Roca Alliances It is a company providing multiple services to cover all departments, as well as a company specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting partnerships that drive business success.

At this time we are seeking for outstanding professionals to work at Roca Alliances for the projects of our client which is a U.S.-based cybersecurity company that provides integrated security solutions for businesses and managed service providers (MSPs). Its portfolio includes network security (next-generation firewalls), endpoint protection, secure Wi-Fi, multi-factor authentication (MFA), and centralized security management, enabling organizations—especially SMBs—to protect their networks, users, and data against modern cyber threats efficiently and at scale.

About the Role

We are looking for a detail-oriented Deal Desk Analyst to support our global deal desk operations. In this role, you will review and process sales deals, ensuring accuracy, compliance, and timely approvals.

You will work closely with Sales, Finance, and Legal teams to facilitate smooth deal execution and provide insights that help optimize pricing strategies and margin performance.

Key Responsibilities Non-Standard Deal Review

Evaluate and process deals that fall outside standard pricing or discount guidelines, ensuring compliance with approval policies and escalation procedures.

Approval Coordination

Manage approval workflows and ensure timely escalation of complex or high-impact deals.

Data Accuracy

Maintain accurate and up-to-date deal records within CRM and CPQ systems.

Reporting & Metrics

Assist in preparing deal desk metrics, dashboards, and performance reports for leadership.

Cross-Functional Support

Collaborate with Sales, Finance, and Legal teams to resolve deal-related questions and issues efficiently.

Process Improvement

Identify opportunities to streamline deal desk operations and improve efficiency and turnaround times.

What You Bring

• Bachelor's degree in Finance, Business, or a related field

• 2–4 years of experience in GTM Finance, Deal Desk, Revenue Operations, or Sales Operations

• Strong understanding of pricing models, discounting structures, and approval processes

• Proficiency with CRM tools (Salesforce experience preferred)

• Excellent attention to detail and strong organizational skills

Benefits

Competitive salary in Colombian pesos (COP)

Private medical insurance

Continuous training and mentoring

Work with a Leading Global company

Growth Opportunities: Join a growing team with plenty of room for career advancement.
Collaborative Culture: Work alongside passionate professionals in an innovative environment.
In-Office Role: Excellent opportunity to collaborate with Leadership in Medellín's modern office.

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