Mid Business Application Specialist

hace 1 día

Remote, Colombia Lean Solutions Group A tiempo completo

Description


Company Overview

Lean Tech is a fast-growing technology organization headquartered in Medellín, Colombia, delivering enterprise-grade software and IT services across logistics, financial services, and entertainment industries. We work with global teams to drive digital transformation, process optimization, and operational excellence.

Position Title: Business Application Specialist
Location: Remote - LATAM

Position Overview

As a Business Application Specialist focused on Quoting and Booking applications, you will be responsible for understanding, supporting, and improving business processes enabled by enterprise systems related to pricing, booking, logistics, or operational workflows. This role is not a Project Manager, Product Owner, or Scrum Master position. Instead, it focuses on business process analysis, application usage, documentation, and continuous improvement of operational tools. You will act as a bridge between business users, operational teams, and technical stakeholders, ensuring that applications are used effectively to support day-to-day operations. A strong process mindset, critical thinking, and the ability to translate business needs into clear functional requirements are essential for success in this role.

Key Responsibilities

  • Support and optimize quoting, booking, or operational applications used across the business
  • Analyze end-to-end business processes related to pricing, booking, logistics, or operational workflows
  • Gather, document, and maintain functional requirements, business rules, and process documentation
  • Work closely with internal stakeholders to identify pain points and opportunities for process improvement
  • Support implementation and rollout of application enhancements or new features
  • Define business scenarios and use cases to support QA and validation efforts
  • Maintain clear documentation of workflows, configurations, and operational guidelines
  • Collaborate with vendors or internal technical teams when application changes or improvements are required
  • Continuously review how applications support business operations and recommend improvements

Required Skills & Experience
  • 3+ years of experience in a Business Application Specialist, Business Analyst, or similar role
  • Experience working with enterprise applications related to quoting, booking, logistics, CRM, or operational systems
  • Strong ability to gather, analyze, and document business requirements from end users
  • Solid understanding of business processes and software lifecycle concepts
  • Experience supporting testing efforts through functional scenarios and use cases
  • Strong written and verbal communication skills
  • Ability to work in cross-functional environments with operations, QA, and technical teams

Nice to Haves
  • Background in logistics, transportation, supply chain, or operational systems
  • Experience working with CRM, ERP, or booking-related platforms
  • Familiarity with process standardization and documentation best practices

Soft Skills
  • Strong analytical and critical thinking skills
  • High attention to detail and process orientation
  • Proactive mindset focused on continuous improvement
  • Ability to communicate clearly with both technical and non-technical stakeholders

Why You Will Love Lean Tech
  • Work with international teams across LATAM and the United States
  • Opportunity to influence and improve core business processes
  • Collaborative, growth-oriented work environment
  • Clear career development and learning opportunities

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