Bilingual Phone Agent

hace 5 días


Bogotá, Bogotá D.E., Colombia AJ Prestige Worldwide A tiempo completo
Remote Bilingual Phone Agent - candidates based in Colombia or Costa Rica.

We are a U.S.-based corporate transportation company that provides premium chauffeur services to executives, businesses, and travelers. Our focus is professionalism, reliability, and white-glove service. We are expanding our remote team and looking for a polished, English-fluent phone agent to support our operations.

Reservation Agent Role Overview

You will be the first point of contact for many of our clients. Your primary responsibility will be to answer inbound calls, collect accurate trip details, and enter reservations into our booking system while maintaining a calm, professional, and client-focused tone.

Daily Responsibilities

Answer inbound calls in clear, professional English.
Gather complete trip details from clients.
Enter reservations accurately into our booking system.
Handle client inquiries politely and efficiently.
Follow standardized booking procedures.
Escalate issues to management when necessary.
Maintain a quiet, distraction-free work environment.

Qualifications / Skills

Fluent spoken and written English (B2 level or higher).
Prior experience in customer service, call center, hospitality, or administration.
Reliable high-speed internet and a quiet home office.
Ability to work during U.S. business hours.
Comfort using online software and booking systems.
Professional phone manner and calm demeanor.
Strong attention to detail.

Preferred (Not Required)

Experience working with U.S. clients.
Experience in transportation, travel, or hospitality.
Familiarity with CRM or booking software.

About AJ Prestige Worldwide Transportation

AJ Prestige Worldwide offers a top of the line travel experience, whether it's just to the airport or around town, we can be counted on our professionalism and top-notch service.

Nivel de antigüedad
Sin experiencia
Tipo de empleo
Jornada completa
Función laboral
Ventas y Desarrollo empresarial
Sectores
Transporte terrestre de pasajeros

  • Bogotá, Bogotá D.E., Colombia EXL A tiempo completo

    We are EXL Service ColombiaBegin the new year with an exciting new role We are looking for Phone Auditors to support U.S. insurance audits. This role focuses on information verification, documentation handling, and audit support, NOT sales or customer service.Do you want to want to grow beyond a traditional agent position and start a career path in audit...

  • Bilingual Phone Auditor

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia EXL A tiempo completo

    We are EXL Service ColombiaBegin the new year with an exciting new role We are looking for Phone Auditors to support U.S. insurance audits. This role focuses on information verification, documentation handling, and audit support,NOT sales or customer service.Do you want to want to grow beyond a traditional agent position and start a career path in audit...

  • Bilingual Agent

    hace 5 días


    Bogotá, Bogotá D.E., Colombia ContactPoint 360 A tiempo completo

    ÚNETE A CP360 | BILINGUAL OB AGENT En CP360, BPO líder, estamos buscando talento bilingüe para trabajar con una red internacional de instituciones de educación superior con presencia en Reino Unido, Canadá, Israel y Europa, enfocada en programas accesibles y alineados al mercado actual. Vacante: Bilingual Agent Horario44 horas semanalesTurno fijoLunes a...

  • Bilingual Agent

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia ContactPoint 360 A tiempo completo

    ÚNETE A CP360 | BILINGUAL OB AGENTEnCP360, BPO líder, estamos buscando talento bilingüe para trabajar con unared internacional de instituciones de educación superiorcon presencia enReino Unido, Canadá, Israel y Europa, enfocada en programas accesibles y alineados al mercado actual.Vacante:Bilingual Agent Horario44 horas semanalesTurno fijoLunes a...


  • Bogotá, Bogotá D.E., Colombia Nearshore Business Solutions A tiempo completo

    Job Title: Bilingual Customer Experience AssociateLocation: Bogotá, ColombiaType of Contract: Full-TimeSalary Range: $1,000 USD/month Language Requirements: Fluent in Spanish (B2+) and English (C1+)We are seeking a skilled Bilingual Customer Experience Associate with strong communication and problem-solving skills to join our growing team. You will play a...


  • Bogotá, Bogotá D.E., Colombia OneTouch Direct A tiempo completo

    Join the dynamic team at OneTouch Direct as a Bilingual Call Center Sales Agent We pride ourselves on delivering exceptional customer service and are seeking skilled individuals who can communicate fluently in both English and Spanish. In this role, you will play an essential role in driving sales while helping our clients find tailored solutions to their...


  • Bogotá, Bogotá D.E., Colombia OneTouch Direct A tiempo completo

    Join the dynamic team atOneTouch Directas aBilingual Call Center Sales Agent We pride ourselves on delivering exceptional customer service and are seeking skilled individuals who can communicate fluently in both English and Spanish. In this role, you will play an essential role in driving sales while helping our clients find tailored solutions to their...


  • Bogotá, Bogotá D.E., Colombia OneTouch Direct A tiempo completo

    Join the dynamic team at OneTouch Direct as a Bilingual Call Center Sales Agent We pride ourselves on delivering exceptional customer service and are seeking skilled individuals who can communicate fluently in both English and Spanish. In this role, you will play an essential role in driving sales while helping our clients find tailored solutions to their...


  • Bogotá, Bogotá D.E., Colombia OneTouch Direct A tiempo completo

    Description Join the dynamic team at OneTouch Direct as a Bilingual Call Center Sales Agent We pride ourselves on delivering exceptional customer service and are seeking skilled individuals who can communicate fluently in both English and Spanish. In this role, you will play an essential role in driving sales while helping our clients find tailored...

  • Bilingual Sales Agent

    hace 5 días


    Bogotá, Bogotá D.E., Colombia Zitro Services LLC A tiempo completo

    Zitro IT Solutions S.A.S. is a business consulting company that provides operational and administrative support services to clients in the areas of accounting, commercial operations, and technology.Our main client and headquarters are located in Maryland, United States.We are currently seeking a Bilingual Sales Agent to join our growing team and support...