Application Support Engineer

hace 5 días

Medellín, Antioquia, Colombia UniFirst Corporation A tiempo completo

Job Summary

Seeking a Mid-Level Application Support Engineer with strong troubleshooting skills and a solid foundation in software engineering. This is a hands-on technical role supporting a diverse application ecosystem spanning Classic ASP, .NET (Web and Desktop), SQL Server, and SSIS. You'll play a key role in maintaining the health of our internal applications, while progressively taking ownership of break/fix and light development work. This role is ideal for someone with mid-level experience who enjoys dissecting complex systems, supporting business users, and is motivated to grow into a more advanced engineering or system modernization role over time.

  • Strong problem-solving instincts and a calm, collaborative approach to high-pressure incidents.
  • Comfortable using version control systems (e.g., Git, Azure DevOps) and working within branching strategies.
  • Strong SQL skills: capable of writing/debugging complex queries and analyzing stored procedures.
  • Proficient in reading and debugging Classic ASP and .NET (VB.NET/C#) codebases.
  • Provide technical support for internal applications across Classic ASP, .NET (WinForms, Web Forms, MVC), SQL Server, and SSIS workflows.
  • Investigate and resolve application issues, ranging from configuration errors and data anomalies to code-level bugs.
  • Own the full support lifecycle: triage, root cause analysis, solution implementation, and documentation.
  • Collaborate with our business partners and engineering teams to reproduce bugs and validate fixes.
  • Work within source control and CI/CD pipelines to deploy hotfixes and enhancements as needed.
  • Contribute to system modernization efforts by identifying areas for refactoring or replacement.
  • Create and maintain documentation for support procedures and technical knowledge base.
  • Participate in triage responsibilities and production monitoring.

Qualifications

  • 3-5 years of progressively senior experience in technology support, design, development, and delivery
  • Solution delivery using formal methodologies including Scrum
  • Experience with app development/integration using .NET and Classic ASP for both web based and desktop applications
  • Familiar with Windows services, IIS, and job scheduling (e.g., SSIS, Task Scheduler)
  • Experience with T-SQL, Kafka, SignalR, web services, git, and MVC
  • Familiarity with CI/CD and Azure DevOps
  • Familiarity with legacy Microsoft languages (VB, ASP)

Education

  • Bachelor's Degree in computer science or related field

Additional Requirements

  • Strong written and verbal communication skills; able to convey complex technical information clearly to both technical and non-technical audiences.
  • Sense of urgency, and ability to problem solve on the fly
  • Strong analytical and problem-solving skills

  • Field Application Engineer

    hace 5 días

    Medellín, Antioquia, Colombia Nearshore Business Solutions A tiempo completo

    Job Title: Field Application EngineerLocation: Colombia (Remote/Travel Across LATAM)Type of Contract: Contactor - Full-TimeSalary Range: $1,900 to $2,200 USD/monthLanguage Requirements: Fluent in English and SpanishWe are seeking a skilled Field Application Engineer with strong technical expertise in pump systems and hands-on field diagnostics to join our...

  • Application Engineer

    hace 5 días

    Medellín, Antioquia, Colombia Nearshore Business Solutions A tiempo completo

    Job Title: Industrial Engineer (Ingeniero de bombeo)Location: Mexico (remote)Type of Contract: Full-TimeSalary Range: Market RatesLanguage Requirements: Spanish (strong); English (moderate to strong)We are seeking a skilled Application Engineer with experience in pump system analysis, selection, and technical documentation to join our growing team. You will...

  • Desktop Support Engineer

    hace 1 semana

    Medellín, Antioquia, Colombia Neostella A tiempo completo

    Neostella is managing the recruitment process for this position in partnership with Provana. The selected candidate will be employed directly by Provana, not Neostella.Job Summary:We are seeking a motivated and customer-oriented Associate Desktop Support Engineer to join our IT Infrastructure team. The successful candidate will provide first-level...

  • Tech Support Engineer

    hace 2 semanas

    Medellín, Antioquia, Colombia Talentek by Hubtek A tiempo completo

    About the RoleWe are looking for a Support Engineering Specialist to join our Global Technical Support organization. This role is focused on resolving product-related issues, managing technical cases end-to-end, and delivering consistent, high-quality customer outcomes. You will maintain full ownership of your cases—driving resolution directly or...

  • Information Technology Support Engineer

    hace 7 días

    Medellín, Antioquia, Colombia Buwelo Corporate A tiempo completo

    Company DescriptionBuwelo was founded in 2017 by a team of senior contact center veterans who have been designing and managing high-performance customer care operations for Fortune 100 companies. ​ They knew that the world's best-performing contact centers all have one thing in common: They have an exceptional culture that results in ultra-low...

  • Principal Software Engineer

    hace 7 días

    Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    Job description: Designs and implements complex functionality. Provides frequent guidance and support to other developers, is subject matter expert of multiple application areas, and plays a leadership role on one or more scrum teams. The successful candidate will participate on an agile team to estimate and groom backlog items. They will be responsible for...

  • IT Support

    hace 1 semana

    Medellín, Antioquia, Colombia Pacifica Continental A tiempo completo

    Professional degree: Systems Engineer, IT Engineer or related.Tech Knowledge and skills required:· years of professional experience in Servers Support· Windows Server products: 2016, 2019, 2022. Active directory, Group policies, Domain Controller, DHCP, etc. Certification is a plus.· Support and configuration experience in servers: Nutanix, HP, DELL.·...

  • Noc Tier1 Engineer

    hace 1 semana

    Medellín, Antioquia, Colombia TESYS NETWORKS A tiempo completo

    Job description: NOC Tier 1 EngineerGeneral Description:The NOC Tier 1 Engineer is responsible for proactively monitoring customer networks, equipment, and services, while providing technical support via phone, email, and web-based tools. The primary focus is to ensure customers are informed about their network status and receive timely assistance when...

  • Tipalti | Technical Support Engineer

    hace 1 semana

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    On behalf of Tipalti, SD Solutions is looking for a talented Technical Support Engineer to step onto a fintech unicorn rocketshipAs a Technical Support Engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. Your primary focus is to assist our customers in maximizing the use of our...

  • 1449-DevOps Engineer

    hace 7 días

    Medellín, Antioquia, Colombia SOFTGIC S.A.S. A tiempo completo

    About the Role We are seeking a skilled DevOps Engineer to join our infrastructure team. In this role, you will manage Kubernetes-based systems in our on-premise data center, working across bare-metal hardware, networking, database administration, and application deployments. You will address the challenges of operating a private cloud environment,...