Bilingual Data Analyst

hace 2 semanas

Bogotá, Bogotá D.E., Colombia We Are Oasis A tiempo completo

About the role

The Job Summary:

The Data Analyst drives operational excellence by monitoring performance, analyzing data, identifying issues, and implementing effective solutions. This role combines reporting, analytics, call monitoring, and process improvement to ensure consistently high standards across operations. The ideal candidate is detail-oriented, proactive, and passionate about continuous improvement.

Key Responsibilities

· Collect, review, and analyze data from multiple sources to monitor performance, identify trends, and highlight discrepancies.

· Generate regular and ad hoc reports that provide actionable insights to leadership and operational teams.

· Evaluate customer interactions and calls to assess quality, uncover issues, and recommend improvements.

· Identify gaps, inefficiencies, or process issues, and propose practical, data-driven solutions.

· Collaborate with cross-functional teams to implement approved solutions and track their effectiveness.

· Maintain thorough documentation of findings, processes, and improvements to ensure transparency and knowledge sharing.

· Support ongoing initiatives to enhance operational quality, accuracy, and efficiency.

· Serve as a point of contact for reporting, analytics, and quality-related inquiries, providing guidance and recommendations as needed.

Required Skills and Qualifications

· High School Diploma.

· 1+ years of experience in data analysis and quality assurance.

· Strong analytical and problem-solving skills with exceptional attention to detail.

· Advanced proficiency in Excel and Google Sheets (functions, pivot tables, data visualization, complex formulas).

· Ability to interpret complex data and translate findings into actionable recommendations.

· Experience evaluating interactions or calls for quality assurance purposes.

· Excellent communication and collaboration skills; ability to work effectively across teams.

· Highly organized, proactive, and capable of managing multiple priorities simultaneously.

Preferred Qualifications

· Experience with process improvement or operational excellence initiatives.

· Knowledge of business intelligence tools (e.g., Tableau, Power BI) and database querying.

· Previous experience in quality, analytics, or operational support roles.

Why Join Us

This role offers the opportunity to make a direct impact on operational efficiency and excellence while collaborating with cross-functional teams to solve real-world challenges. Your insights and solutions will help drive better performance and long-term success for the organization.

  • Land Data Analyst – Bilingual

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia TopNers A tiempo completo

    Land Data Analyst – Advanced English Required(Entry-Level) BOGOTÁContratación inmediata y continua | Expansión importante en BogotáEn TopNers creemos que el talento es el motor del crecimiento organizacional. Estamos comprometidos con construir equipos de alto impacto, donde cada miembro tenga la oportunidad de desarrollarse, aprender y aportar al...

  • Data Analyst

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Havas Colombia A tiempo completo

    ¿Qué tal ser Data Analyst en Havas?Si te apasiona entender el impacto real de los datos en las estrategias digitales y tienes más de 2 años de experiencia analizando y reportando resultados de medios, esta es tu oportunidad para llevar tu talento al siguiente nivelBuscamos unMaker con perfil de Data Analyst, que conozca a fondo lasplataformas de pauta...

  • Data Analyst

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia LeadsMarket A tiempo completo

    Company OverviewLeadsMarket is a forward-thinking tech company and industry leader in lead generation for financial services. We operate a next-generation platform where buyers and sellers buy and sell leads, calls, and clicks.SummaryThe Data Analyst will use their passion for big data and analytics to help identify opportunities to improve the company's...

  • Data Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Anonima A tiempo completo

    Abierto a LATAM / Contractor / Pago en USD / RemotoIngles AVANZADOBuscamos un/aData Analystcon experiencia engestión, validación y análisis de datos operativos, que contribuya a asegurar la calidad de la información, soporte plataformas críticas y genere reportes analíticos para la toma de decisiones.ResponsibilitiesValidar la integridad y consistencia...

  • Data Analyst

    hace 1 día

    Bogotá, Bogotá D.E., Colombia Asylum Marketing A tiempo completo

    Asylum Marketing, Agencia con presencia internacional con más de 14 años de experiencia trabajando con marcas reconocidas como Wavin, Razer, Energizer, Visa, Rimax, Colombina, Church & Dwight, Wella, Yupi, entre otras; está en la búsqueda de profesional en Mercadeo, Publicidad, Comunicación Social, Administración o Afines para el cargo de Data...

  • Entry Level Data Analyst

    hace 1 día

    Bogotá, Bogotá D.E., Colombia Lumitrio A tiempo completo

    Join our team in an excitingentry-levelrole where you'llcollaborate across Brazil and the U.S., using yourbilingualcommunication skills (Portuguese and English) and developing experience withtoolssuch as SQL, Power BI, JIRA, Python, or SAP.QualificationsBachelor's or Master's degree1–2 years of data analysis experienceBilingual Portuguese and EnglishWe're...

  • Bilingual Quality Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Aquinas Network A tiempo completo

    We're HiringAre you detail-oriented and passionate about improving processes? AtAquinas Network, we're looking for aBilingual Quality Analyst (English/Spanish)to join our Compliance team.On-site – BogotáSalary: $3,500,000 COPPermanent contract + benefits package+ Performance bonusGrowth opportunitiesKey Responsibilities:Review calls, emails, and internal...

  • Data Analyst Research

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Ogilvy Colombia A tiempo completo

    Buscamos un/aData Analystpara el equipo deResearch & Insights, cuya meta principal esanalizar datos digitales y detectar tendencias de contenidorelevantes para marcas, audiencias y contextos culturales.El rol se enfoca enleer la conversación, el comportamiento y la performance digitalpara anticipar oportunidades, entender qué está funcionando y orientar...

  • Data Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Banco Falabella Colombia A tiempo completo

    Únete a Falabella como Data Analyst¿Te apasiona transformar datos endecisiones estratégicas? EnFalabellabuscamos personas curiosas, analíticas y orientadas a resultados que quieran impulsar lainnovacióny generar impacto real en el negocio. Tu misiónConvertir datos en información e insights que guíen decisionesdata-driven. ¿Qué harás? Analizar...

  • Data Analyst

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Platzi A tiempo completo

    About usPlatzi is the largest technology school in the Hispanic world with over 6 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower. We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership.As an...