Amazon & Shopify E-Commerce Specialist

Amazon & Shopify E-Commerce Specialist

Location: [Remote] Anywhere - LATAM, SA, PH

Package: 2000 USD

Working hours: Flexible but require a few hours window during the day PCT, ideally in the morning to be available for chat or video calls. (flexible)

About Us: We are a company dedicated to providing essential medical supplies to combat opioid overdoses. Our mission is to equip communities with the tools necessary to respond effectively to emergencies, thereby saving lives. We offer a range of products, including Naloxone cases, emergency cabinets, and test strips, through our online store and Amazon platform.

Position Overview: We are seeking a full-time Amazon Specialist with experience in managing Amazon listings and Shopify platforms. The ideal candidate will be responsible for creating & optimizing product listings, managing advertising campaigns, and ensuring seamless integration between our Shopify store and Amazon marketplace.

Key Responsibilities:

Amazon Listings Management:

• Create, optimize, and manage product listings on Amazon to enhance visibility and drive sales. Including creating complex listings with multiple variations, uploading videos, creating A+ content, building out the brand store.
• Monitor and analyze listing performance, implementing strategies to improve rankings and conversion rates.
• Ensure all product information is accurate, up-to-date, and compliant with Amazon's guidelines.
• Monitor Amazon storage and fulfillment fees for products.

Shopify Store Management:

• Oversee the integration between Shopify and Amazon, ensuring consistent product information and inventory levels across platforms.
• Manage product listings, collections, and navigation on the Shopify store to enhance user experience. 
• Update shipping profiles for products and coordinate shipping with warehouse and Amazon MCF.

Advertising Management:

• Develop and manage Amazon Advertising campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display ads.
• Analyze campaign performance data to optimize ad spend and maximize ROI.
• Stay updated with Amazon's advertising best practices and implement new strategies as appropriate.
• Experience with Google merchant store and google ad campaigns is a plus.

Inventory and Order Management:

• Monitor inventory levels across Amazon and Shopify, coordinating with the Warehouse team and suppliers to prevent stockouts or overstock situations.
• Manage fulfillment processes, ensuring timely and accurate order processing and delivery.

Customer Service:

• Address customer inquiries and issues on Amazon, maintaining a high level of customer satisfaction.
• Monitor and respond to product reviews and feedback, implementing improvements as needed.

Content Creation:

• Develop engaging infographics and product photography using graphic design/Photoshop for Amazon listings and Shopify product pages.

Experience:

• Proven experience managing Amazon Seller Central accounts and Shopify stores.
• Strong understanding of Amazon listing creation, SEO, keyword research, and listing optimization techniques.
• Experience with Amazon Advertising platforms and campaign management.
• Proficiency in Shopify, including product management, theme customization, and app integrations.
• Experience with graphic design with photo editing for product photography and creating infographics for amazon product listings.
• Excellent analytical skills, with the ability to interpret data and make informed decisions.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within a team.

Preferred Qualifications:

• Experience using Quickbooks for invoicing.
• Experience using Chat GPT to help with emails and product listings..
• Experience sourcing on Alibaba and communicating with international suppliers via email and wechat.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• The opportunity to make a meaningful impact in public health and safety.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they are a good fit for this role

Process

1st interview - w/ Co-Founders

2nd interview- (resident Amazon specialist)

Assessment - skills assignment (Amazon/ PhotoShop)

Introduce candidates as we go - fast hire (CV to Sam and info@)