Compliance Manager
hace 1 semana
We are seeking a highly skilled and detail-oriented Compliance Manager to oversee regulatory and contractual compliance for our BPO operations. This role is critical in ensuring adherence to industry standards, including HIPAA, PCI-DSS, SOC2, ISO27001. The Compliance Manager will work closely with the Legal, Operations, and IT Departments to maintain a robust compliance framework that protects client data, supports operational excellence, and minimizes risk.
Key Responsibilities:Develop, implement, and maintain policies, procedures, and controls to ensure compliance with HIPAA, PCI-DSS, SOC2, ISO27001, and other applicable requirements.Partner with Legal, Operations, IT, and HR to ensure business processes and client engagements adhere to contractual and regulatory obligations.Lead internal compliance audits, risk assessments, and gap analyses to ensure continuous improvement and readiness for external audits.Monitor and assess regulatory changes affecting our clients' operations, and update compliance frameworks accordingly.Serve as the primary point of contact for compliance-related matters with internal teams.Provide guidance and training to employees on compliance requirements, data privacy, and information security protocols.Investigate compliance incidents and breaches, document findings, and oversee remediation efforts.Prepare compliance reports, certifications, and documentation required by clients and regulators.Support due diligence and onboarding of new clients, ensuring compliance standards are met.Qualifications:Bachelor's degree in Law, Business Administration, Information Security, or related field (Master's preferred).Minimum 5+ years of experience in compliance, risk management, or audit within a BPO, healthcare, or financial services environment.Strong knowledge of HIPAA, PCI-DSS, SOC2, ISO27001, and other relevant regulatory frameworks.Proven ability to manage compliance programs, policies, and audits in a high-volume, client-facing environment.Excellent communication skills with the ability to explain complex regulations to diverse stakeholders.Strong organizational and problem-solving skills; ability to manage multiple priorities under deadlines. This is an On-site position in Bogota
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