Test Analyst

hace 7 días


Medellín, Antioquia, Colombia Third Way Health A tiempo completo
About the position

We're looking for a full-time Test Analyst to join our team in Medellín, Colombia. As a Test Analyst, your primary responsibility will be to conduct thorough testing of voice-based applications, assessing usability, functionality, and performance of AI-driven patient engagement tools. You'll be at the forefront of testing innovative AI technology that directly impacts patient care, working with cutting-edge voice AI systems in a supportive, learning-focused environment.

Key Responsibilities
  • Collaborate with product managers, engineers, and analysts to establish targets and processes for continuously improving system reliability, with a focus on voice interactions and AI-generated responses.
  • Design, document, and execute comprehensive test plans for voice-based patient interactions, including system monitoring and data validation to ensure AI responses meet functional and non-functional requirements.
  • Partner with engineers and business owners to identify, triage, and address issues with AI-driven interactions, data quality, and software performance, and then implement improvements to preempt similar defects.
  • Ensure testing processes comply with healthcare data privacy requirements and patient safety standards.
  • Contribute as an integral member of Agile teams, including daily stand-ups, sprint planning, and retrospectives.
  • Learn and apply emerging voice testing methodologies and AI evaluation techniques, with mentorship from our engineering team.
Required Skills and Qualifications
  • Bachelor's degree in technical field (e.g., Computer Science, Information Systems).
  • 3-4 years of software testing experience, including automated testing and API testing.
  • Experience with test management tools (Jira, TestRail) and basic scripting/programming skills.
  • Strong analytical skills, with the ability to evaluate voice-based interactions, identify sources of errors, and implement improvements.
  • Experience testing user interfaces and evaluating user experience quality.
  • Excellent English communication skills for collaborating with distributed teams.
Desired Skills and Qualifications
  • Experience with automated testing for AI-driven applications and voice UI systems.
  • Experience working with voice UI testing tools and platforms, with a focus on evaluating speech generation and response quality.
  • Knowledge of accessibility testing and inclusive design principles
  • Interest in AI/ML testing methodologies and prompt engineering
  • Interest in AI security testing, including methods for jailbreaking guardrails and adversarial testing of AI-generated responses.
  • Understanding of healthcare compliance requirements (HIPAA) and patient data sensitivity.
  • Proficiency in Spanish in addition to English; additional languages are a plus for testing diverse patient interactions.
  • Experience working with distributed teams across time zones.


  • Medellín, Antioquia, Colombia Turia Services A tiempo completo

    At Turia Services,we are seeking aTalent Acquisition Analystwhose main goal is to ensure the efficient attraction and selection of high-quality talent by applying best practices and advanced talent acquisition techniques. This role will align recruitment strategies with organizational goals, ensure a positive candidate experience, and strengthen Turia...

  • Software QA Analyst

    hace 7 días


    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    SD Solutions is looking for a talented Software QA Analyst.Company offers a hybrid work from the office: Monday-Wednesday. The office is located in Edificio Select, Cra. 29c, El Poblado, Medellín, Antioquia, Colombia.The QA Analyst will collaborate with production and quality leads to evaluate and execute procedures for maintaining high standards of quality...


  • Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    On behalf ofSciPlay, SD Solutions is looking for a talentedSoftware QA Analyst.The QA Analyst will collaborate with production and quality leads to evaluate and execute procedures for maintaining high standards of quality and reliability for all game content developed. This position is responsible for developing and executing tests on new and existing...

  • 1458-QA Analyst

    hace 7 días


    Medellín, Antioquia, Colombia SOFTGIC S.A.S. A tiempo completo

    We are seeking QA Analysts to help ensure the quality and reliability of a financial technology platform. Ideal candidates are detail-oriented, strong communicators, and skilled testers who are eager to work on complex integrations with major payroll systems. This role requires solid problem-solving abilities, a meticulous approach to quality, and a...


  • Medellín, Antioquia, Colombia Neostella A tiempo completo

    At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We're relentlessly customer-centric. Everything we do is in service...


  • Medellín, Antioquia, Colombia Neostella A tiempo completo

    At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We're relentlessly customer-centric. Everything we do is in service...

  • Service Desk Analyst

    hace 5 días


    Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completo

    Description:Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.We have been impacting the world since 2018 and we want to keep pushing...

  • CX Operations Analyst

    hace 1 semana


    Medellín, Antioquia, Colombia Recurly A tiempo completo

    About Recurly:Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its...

  • Test Analyst

    hace 1 semana


    Medellín, Colombia Third Way Health, Inc. A tiempo completo

    **Who we are**: Third Way Health helps medical practices across the United States improve the patient experience while reducing the administrative burden on practice owners. We enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world-class team of service representatives. What...

  • 1458-QA Analyst

    hace 4 semanas


    Medellín, Colombia Softgic A tiempo completo

    We are seeking QA Analysts to help ensure the quality and reliability of a financial technology platform. Ideal candidates are detail-oriented, strong communicators, and skilled testers who are eager to work on complex integrations with major payroll systems. This role requires solid problem-solving abilities, a meticulous approach to quality, and a...

  • 1458-QA Analyst

    hace 4 días


    Medellín, Colombia Softgic A tiempo completo

    We are seeking QA Analysts to help ensure the quality and reliability of a financial technology platform. Ideal candidates are detail-oriented, strong communicators, and skilled testers who are eager to work on complex integrations with major payroll systems. This role requires solid problem-solving abilities, a meticulous approach to quality, and a...

  • Business Analyst

    hace 1 semana


    Medellín, Colombia Verndale A tiempo completo

    **To be considered, please submit your CV in English** **About the Commerce Business Analyst Position**: The Commerce Business Analyst role is a highly collaborative position with insight into and collaboration with all roles within the organization. This position serves as a primary facilitator and leader for cross-team communication and collaboration. The...

  • QA Analyst

    hace 2 semanas


    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    The QA Analyst will evaluate and execute procedures for maintaining high standards of quality and reliability for all software developed. This position is responsible for developing and executing tests on new and existing products to ensure that they meet requisite functional and technical compliance and maintain high overall product quality. Test Engineers...

  • Senior Business Analyst

    hace 1 semana


    Medellín, Colombia Brightgrove A tiempo completo

    ABOUT THE CLIENT_ - Our client isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment production. The Client also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone with a passion and curiosity for...

  • Business Analyst Latam

    hace 5 días


    Medellín, Colombia Sofka A tiempo completo

    Are you looking for new challenges and a place where you can enjoy a close, supportive environment while constantly learning? Welcome to a team with a clear purpose**:“TRANSFORM people’s lives by being the most reliable TECHNOLOGICAL ally!”** **What will you find?**: Technical and personal challenges that will keep you in constant growth. A connected...

  • Quality Assurance Analyst

    hace 2 semanas


    Medellín, Colombia Viamericas A tiempo completo

    Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing...


  • Medellín, Colombia Viamericas A tiempo completo

    Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing...


  • Perímetro Urbano Medellín, Colombia SD Solutions A tiempo completo

    On behalf of SciPlay, SD Solutions is looking for a talented Software QA Analyst.The QA Analyst will collaborate with production and quality leads to evaluate and execute procedures for maintaining high standards of quality and reliability for all game content developed. This position is responsible for developing and executing tests on new and existing...