Admissions Officer

Job Title 

Job Description

Kaplan International Pathways, a division of Kaplan Inc., is an exciting company in the world of international education. We offer a range of courses from University preparation programmes in the UK, Australia, USA, Canada, China, Japan and Nigeria through to full degree programmes, in partnership with universities at locations in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in international student recruitment and focus on first-rate pastoral care and student support, we provide international students with high quality, flexible international education and study opportunities.

About the job

The Admissions Officer is responsible for recruiting high quality students from around the globe to our international colleges throughout the UK. You will need to be a highly organised, proactive team member who thrives on detail and can ensure that tasks are completed to deadline. You will be responsible, as part of a team, for meeting ambitious student recruitment targets to our partner universities in the UK. Also, as part of the Admissions team, you will be a part of the wider Marketing and Recruitment Team and be working closely with Admissions Officers recruiting for our UK partner universities.

Essential Job Functions

• Provide a full professional administrative support service to all Admissions functions

• Assess, process and submit student applications to our partner universities while ensuring industry-leading service levels throughout the student journey for students, parents and partner agents

• Processing and checking applications, processing accommodation bookings

• Making telephone follow ups with students, dealing with enquiries from agents and staff

To be considered for the role, you will need

• Excellent organisational and analytical skills

• Ability to prioritise and plan work effectively under tight deadlines, under pressure and with competing priorities.

• Outstanding attention to detail

• Ability to learn independently and to master and apply new knowledge and skills quickly

• Commitment to the highest standards of customer service

• Detailed understanding of both internal and external admissions policies and procedures

• Excellent team skills and the ability to work without close supervision

• Strong problem-solving skills and ability to think on one's feet

• Excellent oral, written and communication skills

• Flexible and enthusiastic approach to all tasks undertaken

• Multicultural outlook and interest in working with international students

• Excellent data entry, IT skills and competence with Microsoft packages including Word, Excel, Outlook and PowerPoint

• Interest in customers and helping them to achieve their goals

• Multicultural outlook and interest in working with international students

Also, desirable would be

• Experience using Salesforce CRM as a sales tool

• Study abroad experience/ International student graduate

• Fluency in an additional language (Portuguese)

Physical Requirements

• Sitting

• Standing

• Walking

• Climbing

• Lifting up to 50+ pounds

• Pulling

• Pushing

• Carrying

• Grasping

• Reaching

• Bending

• Visual Acuity - Color Determination

• Speaking

• Listening

Location

Additional Locations 

Employee Type

Job Functional Area 

Business Unit

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.  There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.