BDC Representative

At
Valle Solutions
, we're looking for a
BDC Representative
to support one of our U.S.-based clients. This is a key role in our team, focused on managing customer relationships, turning leads into appointments, and delivering outstanding service.

To thrive in this position, you should be a confident and proactive communicator, passionate about connecting with people and driven by results. You'll be part of a fast-paced, collaborative, and supportive remote environment that values initiative and performance.

Location:
Medellín, Área Metropolitana (Remote)

Contract Type:
Full-time | Permanent (Indefinite Term)

Resposibilities:

• Make outbound calls to prospective and existing customers to schedule appointments and follow up on inquiries.
• Convert leads into qualified appointments through effective, customer-focused communication.
• Keep customer records accurate and up-to-date in the CRM system.
• Build and maintain strong relationships with clients to ensure an exceptional customer experience.
• Collaborate with internal teams to understand customer needs and resolve any issues promptly.
• Meet or exceed performance goals, including appointment conversions and customer satisfaction metrics.
• Stay informed about products, services, and industry updates to effectively handle customer questions.
• Adapt quickly to changing priorities while consistently delivering high-quality service.

Requirements:

• English proficiency at C1
  level or higher (written and spoken).
• Bachelor's degree (would be a plus).
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Experience using Microsoft Office 365 and CRM platforms.
• Problem-solving mindset and ability to work in a fast-paced environment.
• Previous experience in customer service, sales, or business development is a plus.

Why Work With Us:

• A long-term, stable position with room for professional growth.
• A fully remote role with a supportive team based in Colombia.
• We're a human-centered company: we value people, not just performance.
• Enjoy a flexible work culture that adapts to your needs while keeping results in focus.
• Work with international clients and boost your career in business development.

Ready to apply?

Send your CV to and take the next step in your career with Valle Solutions