LATAM Inbound Success Coach

HubSpot welcomes individuals to join our Inbound Sales Development team as an Inbound Success Coach (ISC). As part of our vision for the future of work at HubSpot, ISCs can either be based in Bogotá, Colombia, or remotely from anywhere within Colombia. Please submit resume in English.

The mission of the Inbound Success Coach team is to provide prospects the most immediate and high quality first interaction with HubSpot in order to drive great future customers.

In this role, you will be the true embodiment of HubSpot's Inbound methodology. On a day-to-day basis, you will:

• Navigate a high volume of product- and sales-related inquiries from prospective businesses looking to learn about the HubSpot platform
• Conduct consultative pre-qualification of prospects for HubSpot's sales process via phone and live chat on
• Help remove technical barriers for our users and recommend software best practices
• Set up high quality appointments between prospects and appropriate sales team members to dive deeper into needs and solutions using the HubSpot platform
• Identify and deliver best next steps or resources to assist customers and users
• Collaborate cross-functionally within HubSpot to improve experience for HubSpotters and HubSpot customers/users alike

As directed by your manager, you will be required to work one of the following schedules, Monday - Friday (inclusive of a lunch break of 1 hour):

Colombian Time Zone:

• 6:00am - 3:00pm 
• 7:00am - 4:00pm 
• 7:30am - 4:30pm 
• 8:30am - 5:30pm 
• 10:30am - 7:30pm 
• 11:30am - 8:30pm 

The work schedule applicable to you may change either month to month, at the discretion of your manager or for business needs. During your initial training period with HubSpot (which is anticipated to last for 2-3 weeks), you will need to be available for and partake in all prescribed training, which may occur during hours outside of your initial work schedule assignment.

We're looking for people who have:

• Fluency in both English and Portuguese 
• Full-time availability (40 hours/week) Monday through Friday
• A desire to enjoy a long-term career in sales, but you haven't had previous experience in sales and would like to give it a shot
  
• Confidence and experience communicating with different audiences through verbal and written communication
• A strong technical aptitude to help our users succeed with the HubSpot software
• A passion for helping our prospective businesses grow
• Initiative to find the resources needed to be successful in this role
• An ability to work collaboratively to solve problems
• HEART (check out our Culture Code)

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you'll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We're building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

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