Director, Solution Engineering

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are inspired by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world.

The Director Solution Engineering - Marketing Cloud is a fantastic opportunity for a dynamic leader to be instrumental in leading and closing large strategic deals, increasing our market share, directing and shaping a team, and building relationships with key Customers and Partners.

You will work closely with the Sales Leaders and the Sales team to drive growth, and take a strategic view to get us to the next stage of our journey. 

The successful candidate will be a key member of the Leadership Team. You will have a breadth and depth of experience managing teams, to drive transformational change and build engagement at CXO level.  

You will have exceptional leadership, communication, strategic, analytical, and consulting skills.  Additionally, you will have a track record of success in the following areas:

• Internal and external stakeholder management

• C level relationships and the ability to translate these into revenue

• Transformational thinker and leader… taking the business to the next level through disruptive thinking and innovation 

• People and organisational leadership 

Responsibilities: 

• Manage and grow the Solution engineering team ensuring we continue to hire and retain top talent in the market

• Partner with Sales leadership to support enterprise deals, as well as sign new logos.

• Focus on innovation- ensure the team is constantly innovating in their approach to solution selling

• Build and nurture C-level relationships across key accounts to solidify our partnership and commitment to the customer

• Drive deep Customer Engagement through influencing the customers broader IT strategy

• Work closely with the Sales organisation to develop and execute growth plans to drive our strategic vision

• Hire world class talent and manage performance to ensure career growth opportunities and effective succession planning

• Embody Salesforce values and provide exemplary leadership

Experience/Skills Required: 

• Passion for technology and innovation, and a proven "forward thinker"

• Sales orientated, broad-based pre-sales, sales leadership or consulting experience with a track record of growing a foot print in a region

• Deep relationships with C-level executives at Leading companies, and track record of selling solutions at the C-level

• Demonstrated success in building a pre-sales, sales or consulting organization with a will to win and continuous improvement

• Track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth

• Ability to evaluate and develop the existing teams and reshape it as necessary while mentoring and inspiring the team

• Strong understanding of Cloud Computing and the business benefit

• Excellent communication and presentation skills

• Ability to quickly grasp and distinctly explain technological and business concepts

• Strong understanding of business processes and their implementation into enterprise applications

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.