Manager, Enhanced Monitoring Operational Governance

ID de la solicitud: 236426

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Purpose
The Manager, Enhanced Monitoring Operational Governance, plays a key role in supporting the execution of enhanced monitoring initiatives and governance programs across Enterprise-wide. This role ensures alignment with internal policies, regulatory expectations, and enterprise fraud risk frameworks, while promoting operational excellence and a strong risk-aware culture within the Global Fraud Management function.

Ensures all activities are conducted in compliance with governing regulations, internal policies, and procedures.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Develop and implement governance frameworks, policies, and procedures to support Enhanced Monitoring and Fraud Oversight teams.
• Support the Senior Manager on large-scale, complex internal fraud-related initiatives by owning key components such as stakeholder engagement, project tracking, onboardings and expansions and reporting.
• Create and maintain documentation, training materials, and communications to support the rollout of enhanced monitoring initiatives across business lines.
• Monitor and report on the effectiveness of governance and monitoring programs, including KPIs, KRIs, and compliance indicators for senior leadership and risk committees.
• Maintain governance documentation, risk control matrices, and contribute to periodic control testing and audits.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.
• Other Activities: Performs ad-hoc, unique and/or focused reviews as necessary; and other duties and projects as assigned.
• Risk Appetite and Risk Culture: Understands how the Bank's risk appetite and culture should be considered in day-to-day activities and decisions.

Reporting Relationships

Primary Manager
(include secondary Manager if applicable)

• Senior Manager, IB Fraud Operational Oversight Direct Reports:
• N/A Shared Reports (solid/dotted if applicable):
• Senior Manager, Enhanced Monitoring

Dimensions

• Executes responsibilities with guidance from the Senior Manager.

Role
This role will support multiple Global operations business units, each with a very distinct business model, fraud risk profile, client experience/segment and culture:

• Canadian Banking
• Global Wealth Management
• Global Banking & Markets
• Global Operations
• Corporate Functions
• Other units under Fraud scope

Education / Experience

• English Level B2+
• Bachelor's degree in Cybersecurity, Business Administration, Risk Management, or a related field.
• 1 year of experience in transaction monitoring, insider threat programs, security operations, compliance monitoring, risk governance within financial services or banking and/ or Fraud, security operation.
• Experience managing or coordinating technical or operational monitoring teams is preferred.

Working Conditions

Work in a standard office-based environment; non-standard hours may be required. Located primarily at the GBS Colombia Campus. No Travel required.

Ubicación(s): Colombia : Bogota : Bogota

ScotiaGBS forma parte del grupo de empresas de Scotiabank ubicado en Bogotá, Colombia, y fue creado para apoyar diversos procesos del Banco y el desarrollo y ejecución de su estrategia global de servicios en 15 países de las Américas. Está compuesto por 7 unidades de servicio. Ofrecemos un ambiente de trabajo inclusivo y positivo, además de ventajas competitivas.

En ScotiaGBS, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en ScotiaGBS; sin embargo, solo contactaremos a quienes hayan sido seleccionados para una entrevista.