Senior Product Owner

Job Title

Senior Product OwnerAbout the Business Area/Department:

Amadeus empowers hotels, destinations, and travel providers with award-winning solutions that enhance every step of the traveler journey. This role is on one of the agile teams working on Amadeus central reservation system(ACRS) in hospitality division.

Summary of the role:

The Product Owner maximizes customer value by guiding Agile teams toward delivering high-impact outcomes. This includes owning and prioritizing the product backlog, writing clear and actionable user stories with strong acceptance criteria, and ensuring the delivered work meets defined standards. The role actively participates in daily scrums, backlog refinement, iteration planning, demos, and retrospectives while representing the customer's perspective to the development team.

Working within Scrum or Kanban, the Product Owner applies best Agile practices such as vertical slicing, effective prioritization, and continuous refinement of backlog items. In a scaled Agile (SAFe) environment, the role also engages in ART-level ceremonies—such as PI Planning, PO Sync, ART Sync, and System Demo—and collaborates closely with the ART Product Manager to maintain alignment between team and program backlogs.

In this role you'll:

• Define and prioritize product features and user stories, translating customer and business needs into clear requirements.

• Maintain close customer interaction, managing escalations, troubleshooting issues, and supporting certification activities.

• Own and refine the product backlog, balancing customer value, technical enablers, and cross‑team alignment.

• Collaborate with Product Managers, Architects, Engineering, UX, and business stakeholders to shape the product vision and roadmap.

• Work closely with Agile teams to ensure timely delivery of the right functionality.

• Participate actively in Agile/SAFe ceremonies (PI Planning, PO Sync, Sprint Planning, Reviews, Retrospectives, System Demos).

• Communicate product value through demos, presentations, documentation, and enablement for customer‑facing teams.

• Contribute to product launches, pilot plans, and RFP/RFI responses.

About the ideal candidate:

• Is a strong communicator with the ability to work seamlessly with cross-functional teams and customers across multiple geographical locations.

• Brings solid Product Owner experience, translating business and customer needs into clear, actionable requirements.

• Thrives in Agile/SAFe environments, effectively managing priorities, facilitating collaboration, and ensuring smooth delivery.

• Is comfortable handling customer escalations, troubleshooting issues, and supporting certification processes.

• Has experience leading small to medium-sized teams, influencing decisions, and driving alignment across stakeholders is essential.

• Has a proactive mindset, ownership attitude, and a passion for delivering customer value round out the profile

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

• Work hybrid at our Bogota office. 

• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process: 

The application process takes no longer than 10 minutes
Create your candidate profile, upload your Resume/CV and apply today

Working at Amadeus, you will find:

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  

---