Customer Service Representative
hace 1 semana
ProSolar Customer Service Representative & Sales Executive – Medellín, Colombia (On-Site)
Join Our Global Team
Location:
On-site – Poblado Medellín, Colombia - Walking Distance from Metro
Schedule:
Monday to Friday, 10:30 AM – 6:30 PM (COT)
Type:
Full-Time, Contractor (Self-Employed)
Compensation:
USD $850/month
(Contractor Basis)
About Us
ProSolar is a solar energy company that has served the U.S. and Caribbean since 2007. We provide top-tier solar energy systems, battery storage solutions, service, and newly launched portable power solution sales. Our mission is to provide reliable, sustainable energy backed by excellent customer service and innovation.
The Role
We are seeking a proactive and people-focused
Customer Service Representative & Sales Executive
to join our Colombia-based team. If you're a strong communicator who enjoys advising customers, solving problems, and closing deals, this is an opportunity to grow with a respected U.S. brand while working from Medellín.
Responsibilities
Engage with customers via phone, email, and live chat
Provide accurate information on products, pricing, and availability
Use a solution-based sales approach to support customer needs
Coordinate internally to ensure smooth case, account, and order handling
Maintain organized and accurate client records
Assist with reporting, quotations, scheduling, and payment follow-ups
What You Bring
Fluent in English and Spanish (written & spoken)
Experience in customer service and/or sales (call center or fast-paced environment preferred)
Tech-savvy and confident using Zoho CRM & online tools
Reliable, organized, and detail-oriented
Able to legally work as a self-employed contractor in Colombia
Bonus:
Prior experience in the solar industry
or
personal experience with solar systems or electrical work
What We Offer
USD
$850/month
(fixed)
Full training & onboarding
Long-term career growth opportunities
Supportive team environment
A company culture that values people, not just numbers
How to Apply
Please send your
CV
and a brief
cover letter
to
Subject Line:
"Application – CSR & Sales Executive (Colombia)"
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