Remote Account Manager
hace 2 semanas
Our client is a boutique U.S.-based digital marketing agency specializing in apartment and lifestyle brands. Founded in 2017, they combine web design, paid media, social, and SEO to help clients drive growth and occupancy. The team of eight collaborates remotely with a steady, fast-paced rhythm shaped by seasonal campaign cycles and hands-on client delivery.
About the RoleYou'll serve as the primary relationship owner for ~25–30 clients, ensuring seamless communication, accurate delivery, and proactive account health. Success means clear coordination across internal teams and visible client satisfaction that leads to retention and renewals.
What You'll Do- Act as the main point of contact for assigned clients, responding to emails and requests within 24 hours
- Lead regular client meetings and share campaign insights
- Translate goals into clear tasks for internal specialists
- Review and proof deliverables before sending to clients
- Track client budgets and report performance monthly and identify risks and opportunities for account growth
- Keep Asana and reporting tools up to date and visible
- 3–5 years of agency account management experience
- Familiarity with Google Ads, Meta Ads Manager, SEO, and websites
- Strong written and verbal English communication skills
- Proven ability to manage 20+ concurrent clients or projects
- Detail-oriented mindset with excellent organization and follow-through
- Confidence presenting to decision-makers and guiding next steps
- Collaborative energy with the ability to coordinate cross-functionally
- Experience in multifamily or property marketing
- Hands-on use of WordPress or Sprout Social
- Comfort with analytics dashboards (e.g., Agency Analytics)
- Prior U.S. agency experience
- Fully remote role (40 hours/week) with flexible U.S. MST overlap
- Competitive USD compensation (Up to 4,100 per month, based on experience)
- Contractor role with 2 weeks PTO + 11 paid holidays
- Clear growth path toward larger portfolios and process leadership
- Supportive, close-knit team and organized systems
Strengths assessment – brief online test on work style and collaboration
Intro call with Atomic – 30–40 minutes to review role and background
Video responses – short recordings about your client approach
Client interviews – conversations with leadership and Lead Account Manager
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