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Retail Data Analyst
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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
Location:
Bogotá, Colombia
About The Role
We are looking for a Retailer Gateway Support Analyst to help clients unlock the full potential of our Retailer Gateway platforms. This role combines technical expertise, client support, and analytical insight to drive platform adoption, enhance satisfaction, and deliver business value. You will collaborate with internal teams to provide onboarding, reporting, and strategic guidance for effective platform use.
Key Responsibilities
- Support clients in adopting Retail Gateway platforms and maximizing value.
- Develop reports, templates, and analyses to accelerate adoption.
- Deliver insights based on data integration (POS, Panel, Shopper Loyalty).
- Act as a platform expert, educating clients on best practices.
- Identify process improvements and standardization opportunities.
- Monitor usage, measure impact, and share success stories.
- Escalate client issues and propose functionality enhancements.
Core Competencies
- Ability to connect client needs with platform capabilities.
- Tech-savvy and eager to master new tools (AI, visualization).
- Strong analytical mindset and retail landscape knowledge.
- Skilled in creating insightful reports and strategic narratives.
Requirements
- Bachelor's degree in Business, Economics, Engineering, Statistics, or Marketing; advanced degree a plus.
- 3+ years in marketing, sales, or analytics within CPG or related industries.
- Experience with syndicated data and market research.
- Proficiency in Power BI, Tableau, and advanced analytics.
- Strong communication skills; high level of English (written and spoken).
- Knowledge of U.S. retail and shopper behavior preferred.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
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