Assistant Trainer

We are seeking a proactive, tech-savvy, and highly organized Assistant Trainer to support our Training Academy within the Personal Injury Division. This role plays a vital part in helping our lead trainers deliver a smooth, structured, and engaging virtual learning experience. This is an excellent opportunity for someone with strong administrative, communication, and technical skills who thrives in a fast-paced remote environment. Your role is to support the lead trainer with all administrative and classroom management tasks.

Responsibilities

Training Session Support

• Monitor training chat to track "BRB/return" times, engagement, and trainee questions, ensuring the trainer stays informed in real time.

• Track and verify daily camera activity for all trainees and document compliance.

• Observe and report participation, professionalism, and overall engagement during sessions.

• Create and manage breakout rooms, monitor activities, and record sessions as needed.

• Support trainers with technical setup and platform management (Teams, Outlook, ActivTrak, etc.).

Administrative & Productivity Tracking

• Track daily attendance before class, after breaks, and after lunch.

• Maintain organized records of participation, productivity flags, and important trainee notes.

• Use ActivTrak to assist trainers in monitoring productivity and identifying red flags.

• Prepare links, training materials, and administrative updates before each session.

• Notify trainers promptly of trainee questions, technical issues, or performance concerns.

Team Collaboration

• Communicate effectively with trainers and leadership.

• Provide general administrative support to ensure smooth training operations.

• Contribute to a positive, professional, and supportive virtual training environment.

Qualifications

• 1–2 years of administrative, virtual support, customer service, call center, or trainingsupport experience preferred.
• Strong communication and interpersonal skills.

• Exceptional organization and attention to detail.

• Strong multitasking ability in a fast-paced, remote training environment.

• Tech-savvy and comfortable troubleshooting basic issues.

• Proficient in:

o Microsoft Teams

o Microsoft Outlook

o Microsoft Office Suite (Excel, Word, PowerPoint)

• Ability to work independently and collaboratively.

• High school diploma required; Associate degree preferred.

Why You'll Love Working With Us

• Fully remote role

• Supportive, collaborative team environment

• Opportunities to grow within the Training Academy

• Fast-paced and impactful work supporting international legal professionals

Salary: 3,000,000 COP + Benefits