1454 Senior Business Analyst

hace 1 semana


Medellin Antioquia Colombia Softgic S. A tiempo completo

Key Responsibilities • Act as the primary client -facing liaison for requirements gathering and project coordination. • Lead workshops with stakeholders to capture business, functional, and technical requirements. • Document requirements clearly and translate them into functional specifications for development teams. • Author user stories and define acceptance criteria for agile delivery. • Collaborate with cross -functional teams (design, development, QA) to ensure solutions meet client objectives. • Manage JIRA boards, maintain ticket accuracy, and guide tasks through completion. • Create and maintain Confluence documentation and process flows. • Monitor project scope, identify deviations, and manage change requests. • Support developers and QA during build and testing phases by clarifying requirements and resolving issues. • Ensure all deliverables meet quality standards and client expectations.Requisitos Required Qualifications • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field (or equivalent experience). • 5+ years of experience as a Business Analyst, preferably in a digital agency or technology consultancy. • Proven experience documenting requirements for websites and CMS integrations (Drupal, Sitecore preferred). • Strong understanding of web technologies, CMS platforms, and responsive design principles. • Familiarity with agile methodologies and ceremonies (scrum, sprint planning, retrospectives, demos). • Experience managing JIRA boards and creating Confluence documentation. • Exceptional English communication skills (written and verbal). • Ability to work across multiple projects and manage priorities effectively. • Proactive, detail -oriented, and capable of resolving issues before they escalate



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