Customer Service

hace 7 días

Municipio de Morroa, Colombia Sola Wood Flowers A tiempo completo

Sola Wood Flowers is looking for Bridal Consultants to join our team. The ideal candidate has a background in either customer service and/or sales. You will help customers plan our their bridal florals. Consultations happen via video, or phone. This is a full time position.

This is a great role for anyone that loves florals, wedding planning, etc

Why work for us?

  • Excellent, above market compensation.
  • Work remotely with excellent managers & coworkers.
  • Make a difference Our customers are brides, and it's important we help them make the biggest day of their life go smoothly. Your input will be used to improve the customer experience.
  • Work with a friendly and collaborative group of people working together towards a common goal.

What will you be doing?

  • Meeting customers and helping them plan florals for their wedding.
  • Answering customer questions via email, sms, phone, and other channels. You should be comfortable taking phone calls, and making phone calls.
  • Outbound sales calls to existing customers.
  • Other tasks related to improving the customer experience, like conducting customer research.

Requirements:

  • Excellent spoken and written English.
  • Passion for service and creating a wonderful customer experience
  • Comfortable speaking on the phone with customers.
  • Genuine passion for helping customers learn about our products.
  • Knowledge about florals or the wedding industry is a plus
  • A background in sales or customer service.

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