UX Researcher

UX Researcher

We are:
Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there's no limit to what we can achieve

Are you a fit?
Sounds awesome, right? Now, let's make sure you're a good fit for the role:

Key Responsibilities

• Analyze the contextual use of digital products through qualitative and quantitative research to detect improvement opportunities.

• Identify actionable insights and translate them into concrete recommendations for product backlogs.

• Map and understand key user segments to design solutions that solve real user problems.

• Develop mixed-method research frameworks (qualitative + quantitative) that can be scaled across the UX team.

• Collaborate closely with product owners to help achieve business KPIs through UX optimization initiatives.

• Apply service design tools to detect opportunities for process improvement within the UX team and turn them into effective solutions that speed up value delivery.

• Communicate research findings clearly and effectively across teams and stakeholders

Must-have Skills 

• 2–5 years of experience as a UX Researcher or similar role in digital environments.

• Strong experience conducting user interviews, usability testing, ethnographic research, A/B testing, surveys, card sorting, concept testing, diary studies, benchmark studies, tree testing, and competitor analysis.

• Proven ability to conduct fast yet thorough data analysis, turning complex findings into actionable insights.

• Excellent communication and presentation skills — able to translate research results into clear, compelling recommendations.

• Experience collaborating with cross-functional teams (design, business, and technology) to inform product decisions.

Nice-to-have:

• AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.

• User Research

• Qualitative & Quantitative Research

• Focus Groups

• Usability Testing

• Customer Journey Mapping

• Service Blueprinting

• Client Behavior Analysis

• Problem Solving & Critical Thinking

• Team Collaboration

• Leadership & Stakeholder Management

What we offer:

• A High-Impact Environment
• Commitment to Professional Development
• Flexible and Collaborative Culture
• Global Opportunities
• Vibrant Community
• Total Rewards

*Specific benefits are determined by the employment type and location.

Find out more about our culture here.