Senior Program Manager

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we've been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you're taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

Leading SaaS company serving government, public safety, and education, providing comprehensive software solutions helping them attract, retain, develop, and support top talent. They leverage industry-leading technology to enhance, automate, and accelerate services for the people who serve the public and focus on enabling customers to create sustainable, efficient, and productive workplaces while reducing time and cost.

We are seeking an experienced Senior Program Manager to lead program and project management across 4–5 core products. This role will act as the central driver of planning, execution, and reporting across multiple product initiatives. The Senior PM will serve as the single point of accountability for all project management activities within the assigned product areas.

This role requires deep expertise in PMO practices, tools, and methodologies, along with experience operating in scaled agile environments (SAFe-lite) and, ideally, performing Release Train Engineer (RTE) responsibilities.

• Lead yearly, quarterly, and sprint planning across multiple product lines, ensuring alignment with business priorities.

• Monitor product initiatives across engineering teams and drive roadmap execution with product, engineering, QA, and leadership.

• Coordinate release cycles and milestones to ensure quality and timely delivery.

• Identify and escalate risks, blockers, and resource needs, driving fast and clear resolutions.

• Maintain project and sprint plans, schedules, and execution timelines.

• Analyze delivery and operational data to generate actionable insights and recommend improvements.

• Standardize process documentation, governance practices, and reporting frameworks.

• Track KPIs and progress, providing clear, concise updates to leadership and stakeholders.

• Use JIRA, eazyBI, and related tools for visibility, tracking, and reporting.

• Build strong cross-functional relationships and manage dependencies, risks, and change.

• Partner with leadership to refine processes and delivery models.

• Apply AI tools to enhance planning, reporting, and decision-making.

• Experience with GPT or similar technologies is a strong plus for automation and reporting.

• 7+ years of project or program management experience within SaaS or enterprise software environments.

• Proven track record of managing multiple complex product initiatives simultaneously.

• Strong experience with scaled agile frameworks (SAFe or SAFe-lite); RTE experience is a strong plus.

• Advanced proficiency in JIRA, eazyBI, and other PMO-related tools.

• Demonstrated ability to define, monitor, and report on KPIs and operational metrics.

• Exceptional communication, facilitation, and stakeholder management skills.

• Highly organized, with the ability to manage competing priorities in a fast-paced environment.

• Familiarity with AI tools and practices applied to project management is highly desirable.

Differential

• PMP, PMI-ACP, or SAFe certification.

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.

• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.

• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.

• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.

• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

• A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.

• Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.

• Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.

Apply now