Cloud Engineer

Role:
Observability Specialist

Location:
Medellin or Bogota, Colombia

Contract Position

Responsibilities:

• Design and implement comprehensive observability strategies and architectures for AWS cloud environments, including metrics, logs, and distributed tracing.
• Configure and maintain observability tools and platforms, ensuring their proper integration with our systems and applications (cloud native and monolithic)
• Develop custom dashboards and alerts to monitor key performance indicators (KPIs) and overall system health.
• Automate the deployment and management of observability infrastructure using Infrastructure as Code (IaC) tools.
• Work closely with development, operations, and engineering teams to understand their observability needs and provide effective solutions.
• Participate in incident resolution, providing observability data and analysis to identify root causes and facilitate recovery.
• Implement and manage observability solutions specifically for containerized environments and orchestration with Elastic Kubernetes Service (EKS).
• Evaluate and recommend new observability tools and technologies to enhance our capabilities.
• Document observability configurations, processes, and best practices.
• Train and support other teams in the use of observability tools and techniques.
• Stay up-to-date on the latest trends and best practices in observability and cloud technologies.

Requirements:

Cloud Knowledge and Experience (AWS):

• Proven experience minimum 5 years working with the Amazon Web Services (AWS) cloud platform.
• In-depth knowledge of AWS services relevant to observability, such as CloudWatch (Logs, Metrics, Alarms), X-Ray, and potentially others like AWS Observability Service.
• Understanding of the architecture and design principles of applications in the AWS cloud.
• Infrastructure as Code (IaC):
• Practical experience in deploying and managing infrastructure using Infrastructure as Code (IaC) tools such as Terraform, or similar.
• Ability to write, maintain, and improve IaC code to automate the creation and configuration of observability infrastructure.

Elastic Kubernetes Service (EKS):

• Significant experience in the deployment, management, and observability of containerized applications using Amazon EKS.
• Deep understanding of Kubernetes concepts and its interaction with AWS.
• Hands-on experience configuring observability tools specifically for Kubernetes environments, such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Jaeger, etc., within EKS.

General Observability Experience:

• Solid understanding of observability principles and best practices (metrics, logs, distributed tracing).
• Experience with various observability and monitoring tools.
• Ability to develop effective dashboards and alerts based on observability data.
• Capacity to analyze observability data to identify performance and availability issues.

Additional Technical Skills:

• Ability to develop scripts and automate tasks using languages such as Python, Bash, etc.
• Knowledge of Linux operating systems.
• Familiarity with Agile and DevOps methodologies.
• Interpersonal Skills:
• Strong problem-solving skills and the ability to analyze complex data.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.

Nice to have

• Relevant AWS certifications (e.g., AWS Certified DevOps Engineer – Professional).
• Experience with other container orchestration platforms (e.g., vanilla Kubernetes).
• Knowledge of Site Reliability Engineering (SRE) principles.
• Experience in implementing Service Level Objectives (SLOs) and Service Level Indicators (SLIs).