Cluster Organizer

hace 7 días

Colombia Minor Hotels A tiempo completo

Minor Hotels is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today's global travellers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

What will be your mission?

As Organizer, you are responsible for ensuring the correct execution of events in the hotel and for delivering to the clients a high-quality experience.

What will you do? Organise events and acts requested by clients, ensuring the correct execution by the different departments of the Hotel.Deliver in advance the information of the events to the different departments, so that they are prepared and executed according to their responsibility.To make the schedules and programming of the service captains for each event.Report on shifts for the corresponding payment.Perform quotations and requests for events.Ensure that customers receive a high-quality service according to their expectations and preferences so that they leave convinced that NH is a benchmark of quality.Exceed our customers' expectations, making them feel special through details and surprises.Understand the customer's requirements and expectations and coordinate with the corresponding departments to meet their needs.To offer different service possibilities both externally and internally.Have a thorough knowledge of the services offered by the hotel, the company, and the destination.Organise and coordinate (together with the clients) the preparation of activities of interest.Be present and visible to our clients and staff in the moments where it matters and generate moments of value.Supervise that the rooms, facilities, and materials are in good condition for the celebration of events.Schedule furniture and room cleaning and maintenance.Check invoices related to the events organized in the Hotel.Checking the invoices issued by suppliers for events.Invoice the events and restaurant consumptions on the company account, according to all documentation.Maintain contact with customers to find out how to serve them even better next time.Continuously check your communication channels (mail, chat, etc.) for last-minute events.Take advantage of moments to make upselling or suggested sales.Ensure the good presentation of your areas and staff in charge.Coordinate service times with the departments involved in each event. What are we looking for? Bachelor degree in Tourism.Advanced English, written and spoken. Preferable to have a second language.Experience in hotel management tools, as well as sales skills and techniques is highly valued.Office skills, knowledge of hotel systems will be an asset.2 years of experience as event coordinator, event maître d' or first event captain.Previous hotel experience.Vocation of Service.Communication and Interpersonal Skills.Commercial initiative.Results oriented. Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

  • Worldwide experience – diversity of 150 different nationalities.
  • Career development opportunities full of national and international challenges.
  • Wide range of training programmes to enhance your skills.
  • Wellbeing initiatives, including flexible working conditions.
  • Team member recognition programmes, including Memorable Dates.
  • Ability to make a difference through our sustainability programme and volunteering initiatives.
  • Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Are you looking for a new challenge? Apply now

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.