Benefits Analyst

hace 1 día

Barranquilla, Atlántico, Colombia Auxis A tiempo completo
Job Summary

As a Benefits Specialist I, you will play a pivotal role in managing client relationships and administering various aspects of employee benefits. From assisting with disability claims to ensuring smooth Open Enrollment processes, your responsibilities will encompass a wide array of tasks aimed at supporting both the employer and the employees. Your meticulous attention to detail and proactive approach will be essential in delivering high-quality service and ensuring compliance with benefit regulations.

Responsibilities


• Client Relationship Management: Act as the primary point of contact for clients regarding benefit-related inquiries and issues, always maintaining a professional and responsive demeanor.
• Disability Claims Assistance: Assist employees with the disability claims process, providing guidance, collecting necessary documentation, and liaising with insurance providers to facilitate timely claim resolution.
• Open Enrollment Support: Collaborate with the HR team to coordinate and execute the Open Enrollment process, including communication with employees, enrollment system management, and resolving any enrollment-related issues.
• Eligibility Management: Ensure accurate eligibility determination for new hires and employees undergoing status changes, updating benefit records accordingly.
• Qualified Life Events (QLE) Processing: Handle Qualified Life Events promptly and accurately, facilitating necessary changes to employees' benefit elections.
• Electronic Enrollment Management: Post electronic enrollments in Prism or relevant enrollment systems, verifying data accuracy and completeness.
• Benefit Adjustment Creation: Generate benefit adjustments as needed, ensuring that employee benefit information is updated accurately in the system.

Skills and Experience

a) Personal Competencies


• Previous experience in benefits administration or a related HR role (US Based).
• Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and employees.
• Proficiency in HRIS systems, particularly Prism/Clientspace or similar benefits administration platforms.
• Detail-oriented mindset with the ability to manage multiple tasks simultaneously and meet deadlines.
• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Willingness to adapt to changing priorities and learn new processes or technologies as needed.
• Experience in Excel.
• English – C1b) Technical Competencies

i) Academic


• Bachelor's degree in HR, Business, or other relevant degree OR 4 years experience in lieu of degree
• English Level of a C1ii) Experience
• 1-3 years experience in Benefits Administration US Based

About Auxis

Auxis prioritizes employee growth and development to help you advance your career. Auxis' culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.

Benefits

  • Health benefits including medical, vision, and dental.
  • Asociacion Solidarista
  • Training and development programs
  • Employee recognition program
  • Paid time off and family-paid leave
  • Paid day off for your birthday

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