Specialist Customer Operations

hace 1 semana

Bogotá, Bogotá D.E., Colombia Motorola Solutions A tiempo completo US$40.000 - US$60.000 al año

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview
Motorola support department is responsible for providing technical support for trunked radio systems and software applications, as well as providing specialized engineering services for maintenance contracts signed with various public safety clients in the region.

Job Description
Specialist Customer Support Operations will assist CSM with specific administrative tasks related to their assigned projects. Under the role, will have responsibilities for organize and communicate all project details and specific assignments to team members and serve as a liaison between those team members and the project manager.

Basic Requirements

  • Bachelor degree in electronic engineering or a related field.
  • 2-3 years of experience in project coordination, customer support, reports preparation, and/or project deliverables.
  • Customer interface and will act and respond to customer and partner issues and requirements.
  • Ability to proactively listen and communicate effectively across the experience/management spectrum,
  • Self-motivated, energetic, proactive team player with innovative ideas, diplomacy and tact.
  • Cross-functional collaboration and experience in process improvement/projects execution.
  • Analytical, verbal and written communication skills with a proven level of diplomacy, discretion and problem solving ability.

Travel Requirements
Under 10%

Relocation Provided
None

Position Type
Experienced

Referral Payment Plan
Yes

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

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