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Account Manager

hace 2 semanas

Barranquilla Colombia Hybrid SellCord A tiempo completo

Job Logistics Summary
Position: Account Manager
Location:  Colombia
Hours: 40 hrs per week

Who We Are:

SellCord is a leading agency specializing in launching and scaling brands exclusively on Walmart Marketplace. As Walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving sustainable success.

The Role Logistics

As an Account Manager, you will support our operation efforts under the guidance of the Senior Account Advisors. Your varied responsibilities encompass managing day-to-day operations of our clients accounts, working closely with internal departments to ensure product launches, and communicating with clients via calls and emails. This role is an exciting mix of ops, customer service, and data in a fast-paced environment.

This is a full time position with huge potential for growth. This is an exciting role for someone looking for a place to grow their talents and hone their skills in the e-commerce space.

Responsibilities and Areas of Need

  • Managing the account and be the point of contact for clients, providing regular updates such as: replenishment reports, calls recaps, etc. and resolving issues in a timely manner.

  • Work closely with internal departments, including the copywriting and listing creation teams, to ensure successful product launches by proper task delegation.

  • Coordinate with our advertising manager to optimize campaigns and drive sales for clients while maintaining a client success focus.

  • Monitor and analyze sales data to identify trends and make recommendations for improvements.

  • Provide exceptional customer service to clients and build long-lasting relationships.

Skills That Will Enable You to Thrive

  • You have a strong passion for the work you do. 

  • You display keen interest and excitement in e-commerce.

  • You have the ability to multitask and prioritize your time and resource management effectively in a fast-paced work environment.

  • You take pride in refining your communication, both written and verbal, and particularly excel at adapting to brand voices.

  • You demonstrate tact and discretion in preparing, disclosing, and handling client information.

  • You are a natural relationship builder, able to work well with the internal SellCord team and our large variety of clients.

  • You exhibit flexibility to adapt to changing business needs in a startup environment and take a proactive approach.

  • You have a reliable computer and internet connection and can use video conferencing services such as Google Meet.

  • You read and follow instructions with precision, enabling you to excel in a remote work environment.


Why It's Awesome to Join SellCord

Work hybrid from anywhere, we have members from all around the globe 

You'll work with extraordinary people. Everyone on our team has unique backgrounds and we're always willing to assist wherever we can

For this role, we offer a set compensation as well as 19 days paid time off per year that can be used as needed. Sick Leave, PTO, Holidays, etc

We have a high bar for excellence, we make it a priority of ours to help our team members become a key part of our company and as we grow as a company we make sure they grow



To apply, please submit your resume highlighting your experience and qualifications for this role. We look forward to hearing from you