We Are Hiring Executive Assistant for Our Office in Medellin Colombia

Reports To: CEO (with dotted-line support to COO, CFO, and CRO)

**About Upshop**

Upshop is a high-growth SaaS company transforming retail operations through automation, data-driven insights, and connected store execution. With our unified platform, we empower retailers to simplify operations, reduce waste, and drive profitability across every store.

**Role Overview**

The Executive Assistant (EA) will provide high-level administrative and operational support to Upshop’s CEO, COO, CFO, and CRO. This role requires exceptional organizational skills, sound judgment, professionalism, and the ability to thrive in a fast-paced, remote-first environment. The EA will serve as a trusted partner—anticipating needs, streamlining communications, and ensuring the executive team operates with maximum efficiency and focus.

**Key Responsibilities**

Executive Support
- ** Manage complex calendars, coordinate meetings across multiple time zones, and proactively resolve scheduling conflicts.**
- Prepare agendas, materials, and follow-ups for internal and external meetings, including internal leadership and Board meetings.
- Handle confidential correspondence, presentations, and documentation with discretion and accuracy.
- Manage travel logistics, including international itineraries, accommodations, and expense reporting.
- Support cross-functional alignment by tracking key deliverables and action items from leadership meetings.

**Operational & Communication Support**
- Serve as the central coordination point between executives, internal teams, and external stakeholders.
- Draft, review, and edit communications, reports, and presentations on behalf of the executive team.
- Assist in preparing quarterly Board materials and company-wide updates.
- Maintain company and executive documents in organized digital filing systems.
- Anticipate operational needs and proactively identify ways to improve executive efficiency.

**Culture & Team Enablement**
- Help organize virtual and in-person leadership offsites, company events, and team recognition activities.
- Foster a culture of responsiveness, professionalism, and confidentiality within the leadership office.

**Qualifications**
- 7+ years of experience supporting senior executives (preferably in a fast-paced, SaaS or technology environment).
- Proven success managing multiple C-suite leaders simultaneously.
- Expert proficiency with Microsoft Office Suite; familiarity with tools like Airbase, Paychex, Salesforce is a plus
- Exceptional communication, writing, and organization skills.
- High degree of professionalism, discretion, and judgment.
- Strong attention to detail and the ability to execute with speed and accuracy.
- Experience working remotely with distributed teams.

**Key Attributes for Success**
- Proactive — Anticipates needs before they arise and acts with mínimal direction.
- Resourceful — Finds creative solutions to challenges in a fast-changing environment.
- Detail-Obsessed — Ensures nothing falls through the cracks.
- Professional Presence — Communicates effectively with executives, Board members, and partners.
- Trustworthy — Handles sensitive information with utmost confidentiality.

**Benefits**

**Competitive salary in Colombian pesos (COP)**

**Private medical insurance**

**Continuous training and mentoring**

**Work with a Leading Global company**

**Growth Opportunities**: Join a growing team with plenty of room for career advancement.
**Collaborative Culture**: Work alongside passionate professionals in an innovative environment.
**In-Office Role**: Excellent opportunity to collaborate with Leadership in Medellín's modern office.

**This is an Excellent Opportunity**

*** Only resumes in English will be considered for this position