Operations Specialist
hace 2 días
**Title: Operations Specialist Corporate Groups.**
**Location: Medellín, Colombia.**
**Classification: Full Time.**
Operations Specialist of Corporate Groups will be responsible for handling all the processes established in the area, readiness for the requested tasks, and excellent proactivity since it is a multifunctional position in the assigned tasks. Problem-solving, team integration, ability to work under pressure and priorities.
**DUTIES**:
- Group Eligibility (additions, cancellations, and modifications)
- Creating new Groups in the system
- Application of Payments, credits and claims in the system
- Generate the Welcome Kits of the Groups
- Renewal of Groups in the system
- Account reconciliation with Finance
- Information Analysis and Operational Management
- Group Billing.
- Refund Management
- Creation of operational reports referring to the area
**Basic Requirements**:
- Excellent analytical capability.
- Excellent communication.
- Teamwork.
- Rapid adaptation to changes.
- Advanced English (Written and Oral).
- Ability to multitask and prioritize
Education and Experience:
- Associate's degree from an accredited institution, preferably in finance, management, commerce, or related.
- Experience in the insurance and Customer Service industry
Necessary Knowledge:
- Excellent computer skills with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
At ttg, _“We believe in making a difference One Person at a Time,”_ ttg OPT
INDR
Pay: $4,000,000 per month
Ability to commute/relocate:
- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Have you worked for the Insurance and/or Customer service industry? Yes or No
**Experience**:
- Project Manager: 2 years (required)
- Team Leader: 2 years (required)
- Operations director: 2 years (preferred)
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