Change, Communication, and Training Director

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing innovative ideas, products, and services to advance the health and well-being of people.

With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical, and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.

Global Services is a shared services organization supporting multifunctional service delivery. This organization performs select functional work in a consistent manner across regions using simplified, standardized end-to-end processes and state-of-the-art technology. They are trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services.

The Director of Communications, Change Management, and Training will be responsible for leading a global team to design, develop, and execute strategies in alignment with the GS vision, mission, and purpose, while amplifying employee and leadership engagement across multiple sites; leading change management efforts for ongoing Acquisition & Divestiture and Transformation programs and partnering cross-functionally to provide business training solutions. This strategic leader will support the Enterprise A&D and Transformation Office and the Global Services Leadership Team while working closely with Global Corporate Affairs and HR to manage and align with enterprise initiatives and guidelines.

**Key Responsibilities**:

- Own GS communications strategy, asset development, and delivery in alignment with Enterprise and GS strategic objectives
- Develop employee communication content strategies and change management interventions that break through the everyday clutter and bring the GS story to life across a diverse workforce
- Oversee training solutions and delivery models to support the GS organization
- Provide oversight over all change management-related activities, including the strategy and implementation of the change and communications execution arm for A&D and Transformation Office and for other strategic initiatives
- Develop and maintain a business engagement framework and strategic assets
- Own site engagement strategy and oversee the execution
- Encourage a “one team” culture and ways of operating to lead, innovate, and deliver world-class employee communication and business engagement capabilities
- Drive an integrated approach across the Enterprise and the function
- Work closely with the Leadership Team to provide leadership engagement support and counsel
- Attract, integrate, and retain a highly competent, motivated, and diverse team

**Qualifications** Position Requirements**:

- BS/BA in communications or related field
- A minimum of10 years of progressive change management, communications, or training experience in a global environment
- Minimum of 5 years of experience with large-scale transformation and process change efforts
- Extraordinary communication skills that fully utilize written, visual, and verbal forms, via integrating all the related methods and technologies. Polished presentation, writing, and organizational skills
- Able to develop and manage programs from concept through to completion
- It thrives in fast-paced environments, is flexible, collaborative, and deadline driven.
- Skilled in working with and managing agencies and consultants, and budgets
- Demonstrated leadership experience in developing new capabilities/processes
- Demonstrated ability to work across functional and geographic boundaries.
- Proven track record of cultivating high-performing teams in a matrixed environment and leading change through ambiguity and complexity
- Must be able to influence and gain alignment across multiple stakeholders
- The ability to shape, create a future vision, and gain support and alignment to that vision is required, including communicating across various forums and broad, diverse audiences to build buy-in

**Preferred Competencies**:

- Familiarity with project management approaches, tools, and phases of