Nam Payments and Reimbursements Analyst 1

hace 1 semana

Bogota, Colombia Citi A tiempo completo

Not everything we do requires a deep expertise in specific Trade instruments and its variations. Our unit has a holistic approach of these instruments, and if you consider that you want to have both an understanding of documentary services documents, in conjunction with payments and receivables experience, this would be an extraordinary opportunity for your career. As a Payments and Reimbursements Analyst 1, you will be facing the following challenges: - Process of day-to-day transactions, according to local operating procedures. - Analyze and implement control measures to prevent, financial, reputational, and operational risks. - Seek for improvement initiatives that allow to enhance existing processes. - Monitor various queues for incoming transactions and ensure they are actioned promptly as per SLA. - Ensuring Nostro, Suspense, Inter-Branch and other related accounts are in order. - Ensuring internal recon activities are performed on a timely manner. - Able to understand, comprehend and deliver customer requirement effectively and promptly. - Handle customer / bank queries pertaining to all trade products via SWIFT. - Ensuring the compliance of transactions to the US regulations policies and procedures. - Liaising with internal teams to effectively deliver customer requirement. - Develop cordial relationships with all stakeholders, guaranteeing excellent customer service both internal and external. - Identify process gaps and work on building controls. - Preparation of daily / weekly/ monthly reports are provided as per the requirement. - Support/ participate in new or ongoing projects and ensure smooth cut over with minimized risks - internal and external. **Risk and Control** - Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures. - Support training for new team members. Ensure topics and parallel run are planned and delivered with no issues. - Maintain performance metrics to track defects, productivity. - Assist unit for audit preparation and necessary actions for clean audit results. - Responsibility to ensure smooth, error free process flow. - Maintain awareness of product changes and system enhancements. **Qualifications**: - Fluent in English. - 0-2 years or professional experience. Backoffice on financial institutions considered a plus. - Strong problem solving and/or analytical skills Excellent communication skills. **Education** - Bachelor’s degree/University degree or equivalent experience **Business Overview** NAM Trade Services is a key unit within the Global Trade Operations, with servicing responsibilities for a group of several trade products (documentary LC, and Standby LC families), supporting several Citigroup businesses. Global Trade Operation offers world-class trade services in over 70 markets around the globe. The Organization provides our corporate and FI clients with transaction preparation, processing and customer service. - **Job Family Group**: Operations - Transaction Services - **Job Family**: Transaction Capture Services - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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