Cisco Network Administrator

**Job Information**:
Job Family

**IT***

Work Arrangement

**WFH***

City

**Bogota***

State/Province

**Distrito Capital de Bogotá***

Country

**Colombia***

**Tap into Your Global Potential: Join our Client in this International Position**

Set foot on a journey of endless possibilities with our client's thrilling new opportunity. By joining our global network, you'll seamlessly collaborate with international teams, expanding your horizons in ways beyond imagination. What truly distinguishes this role is its exceptional capacity to offer an international experience while allowing you to savor the comforts of your local environment—a rare gem in today's corporate realm. Our client is in search of a highly motivated and skilled **Cisco Network Administrator** to join their ranks. In this role, you'll be entrusted with the day-to-day operations, maintenance, and security of our client’s Cisco-based network infrastructure. Your responsibilities will include troubleshooting and resolving network issues, implementing new technologies, and ensuring optimal network performance for all users.

**_
Here’s an overview of your future role:_**
- Employment Type: Indefinite term type contract- Work Setup: Remote/Work from Home

**What do you need to succeed?**
- Proven ability to troubleshoot and resolve network issues.
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills.
- Ability to work independently and as part of a team.
- Excellent verbal and written communication skills, including the ability to listen and communicate well with clients.
- Ability to develop rapport with internal technical staff and leadership, excellent interpersonal skills.
- Self-starter, self-motivated with the ability to work with mínimal supervision.
- Excellent time management, planning, and organizational skills.
- Creativity and ability to think outside-the-box while defining sound and practical solution.

Tech Stack:

- Strong understanding of Cisco networking concepts and technologies.
- CCNA Certification Required.
- Cisco Networking: Configure and manage Cisco routers, switches, firewalls, and other network devices.
- Strong understanding of Cisco networking concepts and technologies.
- Network Troubleshooting: Proven ability to troubleshoot and resolve network issues. Monitor network performance and troubleshoot connectivity issues.
- Network Security: Maintain and configure network security policies and procedures.
- System Maintenance and Upgrades: Perform network maintenance and system upgrades, including service packs, patches, hot-fixes, and security configurations.
- Documentation and Communication: Develop and document common tasks for knowledge sharing, streamline procedures, and enable automation opportunities. Communicate effectively with clients via phone and in meetings, addressing inquiries and concerns. Updating knowledge base articles.
- Support and Collaboration: Provide Level-2/3 support and troubleshooting to resolve issues. Collaborate with Client Success Managers on reports. Identify issues requiring higher-level expertise and escalate them to the appropriate support tier.

Plus:

- Additional Cisco certifications a plus.

**What awaits you in this role?**
- Configure and manage Cisco routers, switches, firewalls, and other network devices.
- Monitor network performance and troubleshoot connectivity issues.
- Maintain and configure network security policies and procedures.
- Perform network maintenance and system upgrades including service packs, patches, hot-fixes, and security configurations.
- Develop and document common tasks to share expertise, streamline procedures, and enable automation opportunities.
- Communicate effectively with clients via phone and in meetings, addressing their inquiries and concerns.
- Resolve network incidents of low to medium complexity, employing efficient troubleshooting techniques.
- Identify issues requiring higher-level expertise and escalate them to the appropriate support tier.
- Participate in an on-call rotation to provide technical assistance during non-prime business hours.
- Stay up to date on the latest Cisco technologies and best practices.

**Why choose us?**
- 5 Days work week
- Prepaid medicine
- Work-Items (laptop, mouse, and headset)
- Indefinite term type contract
- 5 extra days of vacation leave (20 in total) that could be monetized
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations - Bogotá and Medellin
- Up skilling: Emapta Academy

**Whom you’ll work with**:
Our client, Core BTS, is a leading full-service digital transformation consulting firm, renowned for its dedication to helping clients navigate their unique digital journeys. With a commitment to solving complex challenges and delivering integrated solutions that bridge people, processes, and technology, our client consistently achieves defined business outcomes tha