HR Process Analyst

hace 6 días

Bogota, Colombia Schlumberger A tiempo completo

**HR Process Analyst**:
Bogota, D.C., Capital District, Colombia - Colombia

**Mission**

The HR Process Analyst is responsible for providing functional and technical support to users of Human Resources (HR) systems.

**Responsibilities**
- Foster HR data quality by working with Transactions and Payroll teams and HR field teams.
- Focus on efficiency, quality and compliance of processes.
- Ensure implementation of and adherence to global processes.
- Perform batch updates of GeoMarket and hemisphere HR data following reorganization or mass change of master data.
- Manage the knowledge base for assigned geographic area of coverage.
- Provide end users with assistance; troubleshoot problems and communicate the resolution.
- Comply with corporate standards and policies.
- Analyze and filter end user enhancement requests and coordinate with the business systems support team.
- Identify opportunities for further standardization and automation of HR services processes.
- Report key issues recognized in the field and feed them into the HR Hub continuous improvement plan.
- Identify training gaps impacting service quality and ensure gaps are addressed through updates of documentation and training materials.
- Help coach and develop HR Hub team members.

**Previous Experience and Competencies**:

- Success Factors / SAP HCM processes and sustaining experience of min. 6 Months is desirable
- SCRUM / Agile project management methodologies knowledge is desirable
- 1 to 5 years of professional experience
- Business Administration, Industrial engineering or related background
- B2+ English level
- Overall interest in HR/IT Process and Systems, systems savvy
- Strong Customer focus & centricity
- Ability to own end to end processes
- Strong analytical skills and Attention to detail
- Excellent Oral and written communications

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