Ltl Representative

**Description**:
**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.

We have been impacting the world **since 2018,** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

Our modern offices are **pet-friendly** and we provide different amenities such as casual attire, and free beverages. Our benefits include health club membership, exercise plan, nutritional plan or home medical services.

As a LTL Specialist some of your responsibilities are but are not limited to:

- Outbound phone calls to schedule freight shipments with drivers and dispatchers.
- Takes inbound calls for driver check in and updates systems with tracking information.
- Traces shipments as needed by making outbound calls to determine shipment status
- Handles initial information on loss/damage and shipment shortage claims.
- Trains, explains tasks, and assists in the solution of problems.
- Searches company records using company TMS system and provides necessary information and or reports to customers and team members.
- Traces status of shipments and provides information back to shipper representatives as needed.
- Resolves customer questions related to shipments in transit.
- Maintains liaison with carrier representatives and shipper representative for order completion.
- Has knowledge of TMS System, delivery and transit times, various telemarketing skills, and similar data, as required

Additional Responsibilities:

- Helps to resolve payment and collections issues as needed.
- Ensures compliance to company processes and policies.
- Provides input on service performance issues.
- Completes various administrative function that are required as needed.

**Requirements**:
**What would help you succeed**:

- Believe and love what you do.
- Teamwork.
- Proactive and multitasking.
- Good English Skills.
- Negotiation Skills.

**Minimum requirements**:

- **Studies**:High School Degree is required. Bachelor's degree c in International Business, Business Administration, or Logistics related.
- **Experience**: At least six months of logistics experience.
- **Language**: Advanced English skills. B2 or C1 preferred.

**Perks**:

- **Schedule**:Monday to Friday from 7:00 am to 4:00 pm. (We work by the American calendar).
- **Contract**: Indefinite contract + benefits.
- **Places**: On Site. WeWork Santa fe, Medellin**,** Colombia
- **Salary**: 3.200.000 COP

**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?