Debt Collector

**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services.

As a **Debt Collector (Collections Specialist)**, you will execute the collection process and implement actions and controls to ensure productivity, quality, and the fulfillment of our value promises: 2 hours funding and same-day funding.

**Some of your responsibilities are but are not limited to**:

- Prioritize cash advances, meeting the maximum disbursement time established in the value proposition, and selecting the terms and conditions applicable to the product.
- Timely process invoices, adhering to established cutoff times for audit and verification.
- Communicate with clients and payers to request additional documentation, seek clarifications, and inform relevant parties.
- Maintain updated pertinent information and contact details for clients and payers in FactorSoft, and record and manage notes and alerts efficiently.
- Submit monitoring/control reports as per specified structures and frequencies.
- Provide accounting support to identify discrepancies in payments or non-directly processable origins.
- Initiate contact with payers from the 10th day after invoice purchase to ensure payment before the 45th day.
- Report claims, adhering to specific procedures to facilitate invoice payment.
- Execute internal and third-party actions upon payer confirmation of a non-payment order for an invoice.

**Minimum requirements**:

- **Experience**: Minimum of 1 year in roles such as Portfolio Analyst, Debt Collector, Accounts Receivable Analyst, or similar, with a focus on credit and/or operational expertise.
- **Technical skills**:Proficient in office tools, especially the Microsoft Office Suite.
- **Language**: Advanced English skills. B2+ or higher is required.

**Perks**:

- **Schedule**: Monday to Friday from 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m., following the American Calendar. Additionally, once a month, there is a shift during a weekday from 6:00 p.m. to 9:00 p.m., and one Saturday every month and a half from 9:00 a.m. to 3:00 p.m.
- **Contract**: Indefinite term contract + Benefits.
- **Location**: Only for Cali. This position will be remote.
- **Salary**: $ 4.500.000 COP, after 6 months $5’000.000 COP.

Application Question(s):

- ¿Cuál es tu aspiración salarial mensual en $COP?

**Experience**:

- Credit, Portfolio or Collections: 1 year (required)

**Language**:

- Inglés avanzado (B2+ o superior) (required)