Facility Assistant

** Location**: Bogota, Colombia.
- ** Work schedule**: Monday to Friday, 8:00 am to 5:00 pm.
- ** Work model**: On site.
- ** Contract Type**: Indefinite-term.

**Responsibilities**:

- Serve as the primary point of contact for internal customers regarding facilities-related inquiries and issues.
- Manage and resolve facilities-related queries and requests from employees in a timely and professional manner.
- Assist the Facility Manager in overseeing daily operations of the facility, ensuring all systems and services are functioning properly.
- Conduct regular site inspections to identify and report any maintenance issues, safety hazards, or areas needing improvement.
- Coordinate and oversee routine maintenance tasks, including scheduling repairs and preventive maintenance activities.
- Act as the first point of contact for facility-related issues reported by staff, addressing concerns promptly or escalating to the Facility Manager as needed.
- Monitor inventory of facility supplies and equipment, placing orders when necessary and managing stock levels.
- Assist in coordinating with external vendors and service providers, ensuring timely completion of contracted services.
- Support the implementation of health and safety protocols, ensuring compliance with regulations and company policies.
- Help manage space allocation and office layouts, assisting with moves and reconfigurations as required.
- Maintain accurate records of facility operations, including maintenance logs, incident reports, and equipment inventories.
- Assist in preparing reports on facility performance, maintenance activities, and budget expenditures for the Facility Manager.
- Support the coordination of special events or projects related to facility operations.
- Assist in emergency preparedness and response efforts, including participating in drills and updating procedures.
- Help implement and monitor energy efficiency and sustainability initiatives at the site level.
- Provide administrative support to the Facility Manager as needed, including scheduling, document preparation, and data entry.
- Act as a liaison between the facilities team and other departments to ensure effective communication and coordination.

**Requirements**:

- Associate's degree in Business Administration, or related field; Bachelor's degree preferred.
- 1-3 years of experience in facilities management or a related role.
- Strong understanding of building systems and facility operations.
- Excellent organizational and time management skills.
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite and familiarity with facility management software.
- Ability to prioritize tasks and work independently under general supervision.
- Problem-solving skills with a proactive approach to identifying and addressing issues.
- Basic technical knowledge to troubleshoot common facility-related problems.
- Attention to detail and commitment to maintaining high standards of facility maintenance and cleanliness.
- Flexibility to occasionally work outside normal business hours for urgent matters or special projects.
- Physical ability to move around the facility and perform light manual tasks as needed.
- Customer service-oriented with a positive attitude and willingness to assist others.